Job Information
Citigroup Associate Ops Support Analyst in Sioux Falls, South Dakota
The Assoc Ops Sup Analyst is responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance with the Operations - Core Team. Additionally, the Assoc Ops Sup Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
Build and run reports such as Management Information Systems (MIS) or financial forecasts and results, as needed
Research and interpret standard information and identify inconsistencies in data or results
Assist in training team members on loan resources as well as provide testing assistance for production validation and host release
Prepare basic presentations for management
Support trouble ticket resolution
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
0-2 years of relevant experience preferred
Knowledge of Business Banking, Citi Commercial Banking Products and Services
Proficient in Microsoft Office
Proven problem-solving and negotiation skills
Consistently demonstrates clear and concise written and verbal communication
Education:
- Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
HOP TO HOP eligible<<<
Daily Reconciliation and General Ledger Entry for multiple lines of business reporting the financial activity through the supported application.
Daily validation of file and funding for incoming transactional files from vendors.
Review, analyze and execute daily database updates to application profile data records.
Identify & gather database profile requirements for various business initiatives ensuring timelines and accuracy of implementation on multiple platforms.
Independently assess workflow processes and redirect work as necessary to ensure operating schedules are met.
Integrates established operational knowledge within own specialty area, combined with a basic understanding of related industry practices.
Provide subject matter expertise to related operations projects.
Interprets operational data and trends and makes recommendations for process improvements.
Recommend appropriate actions to resolve identified operational issues or gaps.
Job Grade: B10
Location: Sioux Falls, SD (ONLY)
Schedule : Monday through Friday, 6:00am to 2:30pm
Please attach resume for consideration.
Job Family Group:
Operations - Core
Job Family:
Operations Support
Time Type:
Full time
Primary Location:
5800 SOUTH CORPORATE PLACE
Primary Location Full Time Salary Range:
$46,000.00 - $64,200.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Apr 22, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.