Job Information
ThermoFisher Scientific Staff Scientist - Field Applications (Bioprocessing) in Singapore, Singapore
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
Staff Scientist – Upstream Applications
As a Staff Scientist (Upstream), you will serve as a technical leader supporting customers across Southeast Asia (SEA), delivering expert guidance on industry-leading bioprocessing solutions. You will work alongside a committed team supporting customers from early-stage process development through commercial GMP manufacturing. We are looking for a motivated and accountable individual who thrives in a customer-facing environment and is passionate about helping customers make the world healthier, cleaner, and safer.
Role & Responsibilities
· Provide expert-level technical and applications support for single-use bioprocessing equipment and workflows to customers.
· Partner with sales and business development teams to support pre- and post-sales activities, driving customer success and revenue growth.
· Deliver technical seminars, webinars, product demonstrations, and customer training on upstream bioprocessing, single-use technologies, and automation control software.
· Serve as a technical authority on cell line development, media development services, process scale-up, workflow optimization, and custom design of single-use consumables.
· Lead on-site customer engagements, including GEMBA activities, to assess workflows, identify improvement opportunities, and resolve technical challenges.
· Support customer troubleshooting, quality investigations, and the development of test protocols for process validation in collaboration with quality and manufacturing teams.
· Act as the Voice of Customer, providing feedback on product performance, quality, and innovation to internal stakeholders.
· Support field service engineering teams during installation, commissioning, and IOQ qualification activities.
· Serve as a subject matter expert for the existing product portfolio and support new product innovation (NPI) initiatives.
· Maintain awareness of industry trends, competitive technologies, and market developments through participation in conferences, trade shows, and industry events.
Requirements –
· Advanced tertiary qualification (Master’s degree or higher) in Biotechnology, Biochemical Engineering, Chemical Engineering, Molecular Biology, or a related discipline.
· Minimum of 8 years of relevant upstream bioprocessing experience, gained within GMP manufacturing environments and/or MSAT or process development teams.
· Demonstrated ability to collaborate effectively across functions and serve as a key interface between customers, sales, product management, and quality organizations.
· Prior commercial or customer-facing experience is preferred.
· Ability to work independently in controlled laboratory and manufacturing environments, with the use of appropriate personal protective equipment (PPE) as required (e.g., safety glasses, gowning, gloves, lab coat, hearing protection).
· Willingness to travel up to 40% within Southeast Asia (SEA).
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.