Job Information
ThermoFisher Scientific Project Coordinator in Singapore, Singapore
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Join our collaborative team as a Sr Customer Service Administrator at Thermo Fisher Scientific, where you'll contribute to our mission to enable customers to make the world healthier, cleaner, and safer.
Job Description
Manage customer relationships, process orders and contracts, handle tenders and quotations, and ensure exceptional service delivery.
Work across teams to coordinate shipments, maintain documentation, and contribute to continuous improvement initiatives.
Key liaison between customers, sales teams, and internal departments, managing complex administrative processes while maintaining the highest standards of accuracy and customer satisfaction.
Deliver critical scientific solutions to customers worldwide, from supporting clinical trials to enabling groundbreaking research.
Requirements
2 years of customer service or administrative experience in a similar role
Preferred Fields of Study: business administration, science, or related field
Relevant professional certifications beneficial
Strong proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Outlook)
Experience with ERP systems (SAP, QAD) and CRM platforms (Salesforce)
Excellent written and verbal communication skills, with fluency in English
Demonstrated ability to manage multiple priorities and meet deadlines
Strong attention to detail and commitment to accuracy
Experience with tender/bid documentation and contract administration
Knowledge of GMP, ISO standards, and quality systems preferred
Ability to work independently while collaborating effectively within a team
Experience in pharmaceutical, healthcare, or scientific industries beneficial
Strong problem-solving skills and process improvement mindset
Excellent organizational and time management abilities
Ability to adapt to changing business needs and priorities
Professional approach and customer-service orientation
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.