Job Information
Hyatt Host - Front Office in SINGAPORE, Singapore
Description:
Summary
*Due to the Singapore government foreign worker work pass quota restriction, we regret that only Singapore Citizen or Permanent Resident will be considered*
We are seeking an enthusiastic, service‑oriented, and motivated Host to join our Front Office team. In this role, you will play a vital part in ensuring every guest enjoys a seamless and personalized arrival, stay, and departure experience. If you thrive in a guest‑centric environment and take pride in making people feel at home, we would be delighted to welcome you to our team.
Key Responsibilities
Warmly welcome guests, assist with check-in and check-out, and provide prompt, courteous service
Handle reservations, guest inquiries, and room assignments with accuracy and professionalism
Serve as the primary point of contact for guest needs, offering solutions and recommendations
Coordinate with housekeeping, engineering, and other hotel departments to ensure smooth daily operations
Process payments, maintain accurate records, and follow hotel policies and procedures
Provide information about hotel services, facilities, and local attractions
Uphold service standards to create a memorable and positive guest experience
Qualifications:
Qualifications
Possess minimum G.C.E. "O" levels
Diploma or degree in Hospitality, Tourism, or related field preferred
Strong communication and guest service skills
Positive attitude and a passion for hospitality
Ability to multitask and remain calm in a fast‑paced environment
Good working knowledge of English; additional languages are an advantage
Familiarity with property management systems is a plus
Minimum 6-month work experience in hotel operations
Profile of the Ideal Candidate
Warm, friendly, and confident when interacting with guests
Detail‑oriented and reliable
A team player with a proactive, can‑do attitude
Someone who genuinely enjoys helping others
Primary Location: SG-Singapore-Singapore
Organization: Grand Hyatt Singapore
Job Level: Full-time
Job: Front Office
Req ID: SIN001598
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.