Job Information
Robert Half Front Desk Coordinator in Silver Spring, Maryland
Description We are looking for a detail-oriented Front Desk Coordinator to join our team in Silver Spring, Maryland. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional customer service. In this role, you will be the first point of contact for guests and callers, ensuring smooth office operations and delivering a positive experience for all visitors.
Responsibilities:
• Manage incoming calls efficiently, including triaging and routing them to the correct team members.
• Greet guests warmly and assist them with inquiries or direct them to the appropriate person.
• Handle conflict resolution with composure and poise.
• Coordinate office tasks such as distributing mail and maintaining a welcoming front desk environment.
• Perform light administrative duties to support the team’s daily operations.
• Ensure the seamless flow of communication within the office by handling a multi-line phone system.
• Provide concierge-like services to enhance the experience of visitors and callers.
• Maintain high standards of politeness and sharp attention to detail. Requirements • Proven experience in receptionist or front desk roles, preferably in healthcare or related industries.
• Exceptional customer service skills with the ability to handle diverse situations calmly and effectively.
• Proficiency in managing multi-line phone systems and inbound call handling.
• Strong organizational skills with the ability to multitask and prioritize responsibilities.
• Excellent verbal and written communication abilities.
• Demonstrated capability in conflict resolution and problem-solving.
• Attention to detail and strong interpersonal skills.
• Familiarity with office coordination and basic administrative tasks. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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