Job Information
Silver Bay Office Administrator & Front Office Coordinator in SILVER BAY, New York
Job description:Silver Bay YMCA is a nonprofit community organization and conference and retreat center located on a 700-acre campus along the shores of Lake George. For more than a century, we have welcomed individuals, families, and organizations to connect, learn, and grow through mission-driven programs that strengthen spirit, mind, and body for all.Position OverviewSilver Bay YMCA is seeking a highly organized, customer-focused Office Administrator & Front Office Coordinator to serve as a key point of contact for guests, staff, and community members. This role is essential to ensuring smooth front office operations, accurate administrative support, and a welcoming first impression for all who interact with our organization.The ideal candidate is detail-oriented, professional, and comfortable balancing administrative responsibilities with frequent in-person and phone interactions. This position plays an important role in supporting daily operations across departments while upholding the YMCAs values of service, inclusion, and excellence.Key Responsibilities * Serve as the primary front office presence, greeting guests, answering phones, and responding to inquiries in a professional and welcoming manner. * Coordinate daily front desk operations, including mail distribution, office supplies, scheduling support, and general administrative tasks. * Provide administrative support to multiple departments, including data entry, document preparation, filing, and record maintenance. * Assist with registration processes, guest communications, and internal coordination as needed. * Maintain accurate records and ensure confidentiality of sensitive information. * Support office organization, workflow efficiency, and continuous improvement of administrative processes. * Collaborate with staff across the organization to ensure smooth communication and operations. * Uphold YMCA values and provide exceptional customer service in all interactions.Qualifications * Associate or Bachelors degree preferred, or equivalent administrative experience. * Minimum 2 years of experience in an administrative, office coordination, or front desk role. * Strong organizational skills with high attention to detail. * Excellent verbal and written communication skills. * Proficiency with standard office software (email, word processing, spreadsheets). * Ability to manage multiple tasks, prioritize effectively, and adapt in a fast-paced environment. * Friendly, professional demeanor with a commitment to service and teamwork.Why Join Silver Bay YMCA * Be part of a mission-driven organization serving individuals and communities. * Work in a collaborative and supportive team environment. * Enjoy a unique workplace setting on a scenic lakeside campus. * Competitive compensation and benefits package.Benefits: * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Professional development assistance * Retirement plan * Vision insurance