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Summary This position is assigned to the Non-Appropriated Fund (NAF) Business Activities Branch, Bowling Center Section, Fleet Readiness Department; Commander, Navy Installations Command (CNIC); US Naval Air Station Sigonella, Italy. Incumbent performs a variety of duties in support of the Bowling Center. Responsibilities Performs assigned duties and provides necessary services to authorized patrons, including general information and support of bowling programs. Provides information concerning facilities and operation. Ensures adherence to regulations, safety and security procedures. Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties. Performs numerous functions in support of the bowling program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling. Operates a cash register, Point of Sale (POS) system, processes product or service transactions including rentals, resale, and program registration; receives payments and makes change. Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member. Adheres to NAVMED P-5010 sanitation requirements. Provides support for recreation event set up and break down. Requirements Conditions of Employment Qualifications Qualification Requirements: Three (3) months of general experience OR high school graduation (or GED/equivalent). General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position. Qualified candidates will be evaluated in conjunction with the following Knowledge, Skills and Abilities (K.S.A.): Skilled in keyboarding to include operation of point of sale systems as well as desktop computers. Ability to perform basic computer operations. Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides. Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.). Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division). Ability to identify customer needs, deliver expected service and/or resolve routine customer issues. Ability to communicate effectively in English both orally and in writing. Education High school diploma (or GED/equivalent). Additional Information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Participation in Direct Deposit/Electronic Fund Transfer is required.