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Insight Global Services Representative - MTL in Sherbrooke, Quebec

Job Description

Looking for a Services Representative to join the Payment Operations team, which serves as the centralized wire processing hub for a major Canadian financial institution. Key responsibilities include performing critical compliance and control checks on required wire data elements, conducting sanctions screening in accordance with applicable laws and regulations, and providing post-execution support for wire payments. The successful candidate will work in the centralized wire hub, serving as the first line of defense for wire payment processing. This position requires strong attention to detail, excellent communication skills, and the ability to perform efficiently in a fast-paced environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Entry-level working experience

Strong problem solving capabilities

Fast learner; strong attention to detail and the ability to work in a fast-paced environment

Strong computer literacy (required for use of several internal applications)

Strong customer service skills

Excellent communication skills Banking experience

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