Job Information
Amazon Technical Program Manager in Shenzhen, China
Description
Amazon Devices & Services is seeking a Technical Program Manager to drive hardware development programs for innovative consumer electronics products like Echo, Fire TV, Kindle, and Fire Tablets. You will manage critical subsystems and accessories from design through mass production, working closely with hardware engineering, industrial design, manufacturing, and quality teams.
In this role, you'll coordinate across internal engineering teams and external partners (ODMs, CMs, component suppliers) to deliver high-quality hardware on schedule and within budget. You'll develop deep hardware expertise while building program management skills in a fast-paced, customer-obsessed environment.
Key job responsibilities
Hardware Program Execution:
Manage hardware components/subsystems through development phases: EVT → DVT → PVT → MP
Drive day-to-day program execution: schedule tracking, issue resolution, status reporting
Coordinate across mechanical engineering, electrical engineering, industrial design, and operations teams
Maintain program schedules, track milestones, and escalate risks to senior leadership
Support build events (EVT, DVT, PVT) - planning, execution, issue tracking, and learnings documentation
Technical Coordination & Problem Solving:
Understand hardware architectures, mechanical designs, and electrical schematics for your component area
Evaluate design trade-offs with guidance from senior engineers and TPMs
Support technical discussions with ODMs and internal teams - ask clarifying questions, document decisions
Learn manufacturing processes: injection molding, die casting, PCBA assembly, final assembly
Contribute to DFM (Design for Manufacturing) and DFA (Design for Assembly) reviews
Track technical issues and coordinate resolution across teams
Vendor & Partner Coordination:
Support ODM/CM day-to-day execution - track deliverables, follow up on action items, escalate blockers
Coordinate with component suppliers on schedules, specifications, and quality requirements
Participate in vendor meetings and document key decisions and action items
Build relationships with ODM/CM counterparts and learn cultural working styles
Risk & Issue Tracking:
Identify and track hardware risks: design risks, tooling risks, supply risks, schedule risks
Support development of mitigation strategies with guidance from senior TPMs
Manage issue tracking and resolution - coordinate across teams, drive closure
Escalate critical blockers with clear problem statements and proposed solutions
Document lessons learned from build events and quality issues
Communication & Stakeholder Management:
Provide clear, concise program status updates to engineering leads and management
Translate technical issues into business impact for non-technical stakeholders
Prepare program review materials and support senior TPM presentations
Build trust with engineering teams through follow-through and technical curiosity
Manage expectations and communicate trade-offs clearly
Basic Qualifications
Bachelor's degree in mechanical engineering, electrical engineering, or an equivalent engineering science
5+ years of technical program management experience in consumer electronics, hardware development, or manufacturing
Working knowledge of hardware development lifecycle (EVT/DVT/PVT/MP phases)
Technical aptitude - ability to learn mechanical and electrical concepts, read engineering drawings
Program management skills - schedule management, issue tracking, cross-functional coordination
Communication skills - clear written and verbal communication, ability to create presentations
Analytical mindset - comfortable with data, metrics, and basic cost analysis
Travel flexibility - willing to travel 15-25% (Asia factories, supplier visits, build events)
Preferred Qualifications
5+ years of technical program management experience
Manufacturing experience - exposure to NPI, tooling, or production environments
ODM/CM exposure - worked with Asian manufacturing partners or contract manufacturers
Mechanical engineering knowledge - understanding of plastics, metals, tolerances, or assembly
Electrical engineering knowledge - basic understanding of PCBs, power systems, or electrical design
Manufacturing processes - familiarity with injection molding, die casting, or PCBA assembly
Project management certification - PMP, CSM, or equivalent
International experience - worked in Asia or with international teams
Language skills - Mandarin proficiency (nice to have)
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