Job Information
Amazon Program Manager, Supplier Quality Management in Shenzhen, China
Description
The Quality Program Manager works with SQMs and external stakeholders (Operations Program Management, Factory Material Quality Management, Global commodity Management, Device Quality Management and Quality Engineering Management) teams to ensure that PDP and Supplier Management activities/deliverables are compliant with established procedures and standards.
This role will also use mechanisms to improve the capabilities of our current supplier management systems to meet our customers’ needs and drive continuous improvements.
Key job responsibilities
As Quality Program Manager, you will engage with all SQM team and other experienced cross-functional staff to ensure the efficiency of PDPs and Supplier Quality Management activities are effective, efficient and meeting business needs. You need to be responsive, flexible and able to succeed within an open collaborative peer environment. You will oversee the overall execution of supplier quality activities for the program management life cycle.
• Working across the SQM team and partnering with other cross functional teams to drive improvement in the supplier quality management system. This may include identifying pain points, developing KPIs, facilitating process improvement activities, and supporting other business needs.
• Manage quality business reviews with leadership team, including program deliverables, supplier roadmap, technical initiatives, cost saving & sustainability efforts and strategy planning etc. Coordinate, draft, and lead program quality and supplier quality reporting to leadership team and key stakeholders. Support data collection and presentations for business reviews (QBR etc.).
• Manage SQM OP planning and budget allocation to support team development, resource planning & allocation etc.
• Driving process standardization and adoption across the Supply Chain, including planning, initiating and managing process changes.
• Optimize supplier quality mechanisms for supplier performance improvement and meeting quality and production goals.
• Manage supplier quality metrics and performance by ensuring necessary reviews and actions are in-place, leading meetings and projects as needed globally.
• Faciltate SQM internal/external training program to improve overall LL & Knowledge sharing, SQM skillsets and knowledge pool to support business growth.
• Facilitate SQM team’s culture development and foster a best-place-to-work.
Basic Qualifications
Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field, or 3+ years of program or project management experience
5+ years of program or project management experience, or a PMP and 10+ years of program or project management experience
Experience working with and influencing senior level stakeholders
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network
Experience with strong project management skills and the ability to thrive in a fast-paced environment
Experience with domestic or international travel coordination, or experience with end-to-end project management
Good system knowledge, able to draft or system level process/procedure.
Preferred Qualifications
Experience in program management, tech program management, or related fields
Project Management Professional (PMP) certification
Knowledge of project and product quality tools like Six Sigma or Lean operations
Experience working across teams and influencing teams that are not your own
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.