Job Information
Ohio Machinery Co Field Service Technician in Sharonville, Ohio
At Ohio CAT, we’re more than just a Caterpillar dealership — we’re a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong.
As a Field Service Technician, Rapid Response provider, you’ll be at the heart of providing immediate, on-site support for urgent equipment issues to minimize customer downtime. You’ll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work in the field from a service pickup truck.
What You’ll Do
Provide rapid, on‑site support for urgent equipment breakdowns
Perform fast diagnostics and temporary repairs to reduce downtime
Troubleshoot electronic & hydraulic systems
Analyze fault codes using Cat ET, Product Link, Service Link, CAT Inspect/Interact
Complete ECM updates, telematics installs, and safety service letters
Communicate repair status and recommended next steps
Escalate major repairs when needed
Follow all safety procedures
What You Bring
Strong mechanical & electrical aptitude
Experience with Caterpillar equipment and diagnostic tools
Computer‑literate with solid troubleshooting skills
Welding experience (a plus)
Valid driver’s license
Qualifications
High School Diploma or GED
Technical school training (2+ years) in diesel or power equipment
5+ years hands‑on experience with diesel, earthmoving, or industrial equipment
Why Ohio CAT
Competitive pay
Employer‑sponsored pension plan
Health, dental, vision, HSA & FSA options
Paid vacation & personal time (year one)
Life & disability insurance
Company‑provided uniforms
Ongoing technical training
Scholarship opportunities for employees’ families
PHYSICAL REQUIREMENTS:
Lifting/Carrying 40 lb. Lift/Carry and 50lb pulling
Standing/Sitting Up and down stairs, standing, sitting, and climbing into machines
Dexterity Normal
Repetitive Motions: Frequent movement requiring hands, wrists, and fingers
The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
If you're ready to drive your career forward with Ohio CAT, apply today and become an essential part of our dedicated team!
EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor