Job Information
Amazon Sr. Process Engineer Specialist, ESM Central Operation in Shanghai, China
Description
Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace adding millions of new products.
Amazon's Asia Global Selling Existing Seller Management (ESM) team currently seeks a results oriented Process Engineer who can learn quickly and build trust with various stakeholders in a dynamically changing environment. In this role, s/he will be a key member of the Asia Global Selling ESM Team, helping ESM translate business needs & requirement into product solutions, innovate existing process/way of working and leveraging AI/automation solutions to improve efficiency, including developing innovative tools, mapping out new business workflow, develop end-to-end process & tech roadmap, and propose the ending picture of how each business workstream would be, as well as optimizing existing work process and develop tools & mechanisms to improve Account Management efficiency.
The ideal candidate will have demonstrated Workflow & Business Process innovation experience and specifically the ability to shape work for themselves and supporting other team mates. The position requires strong communication skills and the ability to build and maintain strong working relationships with numerous stakeholders within the organization. S/he also has a track record of program management, leading business initiatives, building SOP/tools, and turning data into insights.
Basic Qualifications
10+ years of Microsoft Excel experience
Bachelor's degree or equivalent
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
Experience using Salesforce (or other CRM tool) or BI tools
Experience presenting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.