Job Information
Tiffany & Co. Vice President - Retail in Seoul, South Korea
Overview
The Vice President - Retail serves as a strategic commercial leader responsible for driving long-term growth, elevating the client experience, and ensuring operational excellence across the retail network and broader commercial functions. This role provides visionary leadership to high-performing teams, delivering sustained revenue growth, profitability, and alignment with the brand’s highest standards.
As a cultural ambassador and trusted advisor, the Vice President, Retail builds strong internal and external partnerships, enhances client development initiatives, and inspires retail leadership to execute with excellence. This leader models a high-performance, client-centric culture grounded in accountability, innovation, and commercial impact while ensuring strong alignment across commercial priorities and business functions.
Key Accountabilities
Commercial Strategy & Growth
Develop and execute commercial strategies that drive revenue growth, elevate conversion, and strengthen long-term client engagement across retail and related commercial channels.
Leverage analytics and market insights to identify opportunities, anticipate risks, and shape proactive business plans that support sustainable business expansion.
Partner closely with retail leadership to build strategic customer development programs and drive consistent commercial execution across all doors and business touchpoints.
Lead client development initiatives for retail leaders and Client Advisors, reinforcing a strong culture of relationship building and client retention.
Champion a market-driven mindset that aligns teams with evolving customer behaviors, market dynamics, and competitive landscapes.
Business Performance Management
Own and deliver annual sales and profitability targets through disciplined business performance management and strong cross-functional alignment.
Ensure strong audit results and adherence to operational controls, maintaining a healthy risk and compliance environment across all areas of responsibility.
Optimize resource allocation to maximize ROI on investments, operational efficiency, and commercial outcomes.
Ensure day-to-day activities are aligned with core retail strategies, global priorities, and broader business objectives.
Operational Excellence
Ensure all stores consistently operate to brand standards, delivering seamless systems performance and an elevated client experience.
Conduct regular store visits to evaluate execution, strengthen operational discipline, and provide real-time coaching.
Remove barriers to performance by identifying operational gaps and implementing effective corrective actions.
Build a culture of continuous improvement that drives consistency and operational excellence across the retail organization and supporting functions.
People & Leadership Development
Provide clear direction, coaching, and performance leadership across the retail organization.
Build a high-performance culture grounded in accountability, empowerment, and collaborative leadership.
Identify, develop, and retain top talent to strengthen future leadership pipelines within the business.
Ensure that all policies, procedures, and brand standards are communicated effectively and executed with excellence.
Required Qualifications
Bachelor’s degree or higher
Minimum 15 years of leadership experience in luxury retail, with a proven record of driving commercial performance
Strong communication and presentation skills in both English and Korean
High proficiency with MS Office and digital tools
Exceptional communication, negotiation, and interpersonal skills
Highly driven, energetic, and self-motivated with strong commercial acumen
Preferred Qualifications
Experience working within a global or matrixed organization
Professional experience in the jewelry or luxury watch industry
Foundational knowledge of gemstones, jewelry, and timepieces
Job Identification : 62614
Job Category: : Retail
Assignment Category : Regular Full-time
Remote Positions : Flexible
Professional Experience : Minimum 10 Years
Equal Opportunity Employer