Job Information
Tiffany & Co. Retail Operations Sr. Executive in Seoul, South Korea
Overview
Retail Operations Executive will play a key role in supporting day-to-day retail store operations by assisting with
vendor management, overseeing in-store experience elements such as hospitality and uniform management. This role will also coordinate packaging and supplies, support project implementations, and assist with vendor-related budget management to help ensure smooth and efficient retail operations across multiple locations.
Key Accountabilities
In-store Experience
Manage uniform distribution for new joiners and store launches by coordinating with vendors
Support & monitor on-site grooming guideline implementation
Monitor and support hospitality items (chocolates, drinks, tools) to create unique experience
Assist with hospitality tool management and DTD (understock) monitoring
Manage and coordinate daily and monthly store cleaning operations in partnership with vendors
Inventory Control & Compliance support
Execute quarterly COM Inventory reporting and Retail System Access Reviews
Review monthly Open order of stores and report to HKSSC
Assist the In-store Audit Inspection to ensure compliance based on internal operational guidelines
Resolve and assist employee concerns using thorough knowledge of policies and procedures
Notify/remind stores of SOP updates shared by Global Retail Operations team
Packaging, Supplies & Vendor Coordination
Support and review packaging order process and manage packaging stock level at stores
Support supply order placement, budget tracking, and vendor communication
Coordinate with Coupa system for PO creation and vendor management
Project & Budget Support
Assist in BOH (Back of House) setup, layout reviews, and follow-ups
Notify monthly Store budget for customer drinks, store supplies based on actual usage
Track and support retail operations budget planning and forecasting
Required Qualifications
5–7 years of experience in retail operations, store support, or a similar role within the luxury or fashion retail industry
Strong understanding of store operations, inventory control, and retail systems
Comfortable working in a fast-paced, dynamic environment with changing priorities
A proactive multi-tasker and strong team player with a collaborative mindset
Detail-oriented with excellent organizational and problem-solving skills
Strong communication and interpersonal skills to engage effectively with both internal stakeholders and store teams
Proficiency in Microsoft Office Suite (especially Excel and PowerPoint)
Fluent in Englinsh and Korean
Preferred Qualifications
- Analytical skills preferred
Job Identification : 61892
Job Category: : Retail
Assignment Category : Regular Full-time
Remote Positions : Flexible
Professional Experience : Minimum 5 Years
Equal Opportunity Employer