Job Information
Allied Universal Security Site Supervisor - Medical Facility in Sebring, Florida
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Allied Universal® is hiring a Security Site Supervisor. The Security Site Supervisor provides daily leadership and oversight of Security Operations within a Healthcare facility for a high-profile customer. This role ensures a safe, secure, and Patient-Centered environment by coordinating Security Services, supporting Clinical Teams, and maintaining compliance with client policies, Joint Commission standards, (Emergency Medical Treatment and Active Labor Act) EMTALA, Centers for Medicare & Medicaid Services (CMS) requirements, and Hospital-specific procedures. The Supervisor serves as the primary liaison between Hospital Leadership, the Security Account Manager, and frontline Officers. promoting a culture of compassion, professionalism, and trauma-informed care.
Be a Leader in a Mission-Driven Healthcare Environment, Now Hiring Hospital Security Supervisor in Sebring, FL!
Play a critical role in protecting patients, staff, and visitors in one of the nation's most respected hospital networks.
Make a real impact every day by ensuring a safe and secure environment for healthcare providers delivering life-saving care.
Pay Rate: $21.50/hr
Security Supervisor experience is required
Active Unarmed Security License required
Hospital / Healthcare experience preferred
RESPONSIBILITIES:
Manage daily Site Operations; coordinate and/or conduct site-specific on-the-job training, Client-Specific training, and annual refresher training for Security Personnel, as well as meet Allied Universal's corporate training standards
Outline task and responsibilities for all Security Officer and lead/supervisory roles
Ensure that all Post Orders and Operating Procedures are followed and updated as required
Ensure compliance with First Aid/CPR/AED training requirements
Conduct Root Cause Analysis as needed and coordinate with client on-site investigations
Perform access control and Visitor management audits on a daily basis
Create and update Access Control Clearances as needed
Complete daily site audits and compile monthly site reports in SharePoint
Plan, schedule, coordinate, and present basic and site-specific training based on monthly/quarterly training calendar or as requested by the National Training Manager
Provide information briefings and training sessions in response to Client or Security Account Manager requests
Maintain technical proficiency in assigned areas by reviewing policies and procedures for all Client locations
Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement
Maintain confidentiality of all information and data
Review all 40 Hour on-the-job and skills testing results for all new hires to ensure proper training has been conducted
Ensure compliance with all Job Safety Analysis and Safety Orientation requirements for all client locations
Conduct daily patrol tour reviews
Conduct quarterly door checks and badge audits
Communicate staffing needs to Security Account Manager; assist recruiters in identifying, interviewing, and hiring quality candidates
Develop Staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
Utilize WinTeam for scheduling, and to produce reports (such as Scheduling Activity Report) that require interpretation and action for effective business management
QUALIFICATIONS (MUST HAVE):
Must possess a high school diploma or equivalent
Must be able to pass any State-required training or other qualifications for licensing
Must be able to pass a state licensing test if you will be driving a company-owned or client-provided vehicle
Post offer, must be able to successfully complete company-provided training related to less lethal methodologies such as handcuffs, baton, OC "pepper" Spray, and/or Taser
Post offer, must be able to successfully complete company-provided Cardiopulmonary Resuscitation (CPR) certification (within 60 days of hire)
Must possess one or more of the following:
Associate's degree or higher in Criminal Justice
Military, corrections, or law enforcement experience
Minimum two (2) years of verifiable supervisory experience in the security industry
Be at least 18 years of age, or higher if required by the state (21 years, if armed)
Strong computer proficiency and ability to use scheduling/reporting software
Ability to monitor surveillance systems and respond to alarms
Excellent oral and written communication skills ability to communicate effectively with patients, visitors, and clinical staff
Exceptional customer service and patient-engagement skills
Ability to remain calm, think critically, and respond effectively during crises
Strong multitasking and decision-making abilities
Ability to operate radios, telephones, and security monitoring equipment
Strong problem-solving, situational assessment, and decision-making skills
Ability to mediate conflict with tact and diplomacy
Ability to compile, interpret, and document information accurately
Commitment to patient-centered service and trauma-informed care
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Customer service experience in a fast-paced, multitasking environment
Healthcare or data center security experience.
Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
College degree in law enforcement or criminal justice related studies
Service in any military branch
Prior military or civilian law enforcement experience
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Seven holidays annually paid at time and a half, if worked
40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .
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Job ID: 2026-1578059
Location: United States-Florida-Sebring
Job Category: Security Supervisor