Job Information
DAT Solutions, LLC Technical Program Manager, Integrations in Seattle, Washington
About DAT DATis an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA; Springfield, MO; and Bangalore, India. For additional information, seewww.DAT.com/company Job Application Deadline: 01/20/2026 Candidate profile As a Technical Program Manager at DAT within the new Convoy Platform organization, you will wear many hats. First and foremost, you will be a subject matter expert for API integrations, enabling seamless collaboration between engineering, sales, and external partners. You will play a pivotal role in driving successful technical implementations and improving customer satisfaction from pre-sales through implementation and beyond. In addition, you will also support the broader sales organization by providing valuable data-driven insights about our product's performance to our customers. This role demands a blend of technical expertise, analytics prowess, program management skills, and customer-facing experience. What You'll Do Technical Program and Project Management Act as a technical liaison on API integrations for customers and TMS partners, from pre-sales through post-implementation. Collaborate with multiple engineering teams to design, implement, and test API integrations. Lead time-sensitive, cross-functional initiatives that involve product, engineering, sales, and customer success teams. Develop project plans, track milestones, and ensure timely delivery of customer and partner integrations. Proactively identify risks and resolve issues to maintain project momentum. Facilitate knowledge sharing and scalability by documenting processes, best practices, and technical solutions. Provide training and support to internal teams on API capabilities and integration workflows. Data Analysis and Customer Engagement Partner with the sales team to understand customer needs and translate them into technical requirements, and then translate those technical requirements into actionable plans. Deliver technical presentations and demos to customers, showcasing the value of our platform. Act as a trusted advisor, building strong relationships with external stakeholders and partners. Analyze integration performance and provide actionable insights to improve efficiency. Utilize data to inform product improvements and customer engagement strategies. Generate reports and dashboards to communicate key metrics, trends, and insights. Vendor Management Coordinate with external vendors to ensure timely delivery of services and adherence to technical requirements. Evaluate vendor solutions and provide recommendations to optimize partnerships. Manage vendor relationships, contracts, and performance metrics. The Skills and Experience You'll Bring The ideal candidate will have a strong understanding and experience in working with APIs, including: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). 5+ years of experience in technical program management, sales engineering, or a related role. Strong understanding of API design, implementation, and troubleshooting. Comprehension of high-level architecture and design of systems to facili