Job Information
Publicis Groupe Manager, QA in Seattle, Washington
Company description
Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.
Overview
We are seeking a meticulous and collaborative Quality Assurance Engineer. In this hands-on role, you will be an acting participate in our testing lab activities. This will be a versatile role involving testing across desktop, mobile and physical (kiosk) installations.
You will work side-by-side with Product Managers to ensure features meet requirements and with UX/UI Designers and other creative stakeholders to ensure the final product fulfils our client's vision.
Responsibilities
Test Execution
Execute functional, regression, performance, and user-acceptance test plans on a variety of hardware and software builds.
Set up, configure, and maintain complex test environments, installing OS multiple versions, and managing device inventory.
Develop unified test strategies that cover a wide surface of Kiosk, PC, Cloud, and native iOS/Android apps.
Perform comprehensive functional, usability, and regression testing CMS platforms ([e.g., Contentful, AEM, Sitecore, YCD C-nario, or a custom-built system]).
Test CMS components, templates, user roles/permissions, and publishing workflows to ensure they are intuitive and bug-free for our content author
Hardware‑Software Validation
- Validate kiosk peripherals (touchscreen, cameras, sensors) while ensuring they interact correctly with web/mobile back‑ends.
Troubleshooting & Technical Support
Act as a point of contact for staff and field technicians encountering issues in the field.
Diagnose device‑specific issues (OS version compatibility, browser incompatibilities, network drops) and guide users through resolution steps.
Escalate complex cross‑platform bugs with detailed reproduction steps and logs.
Automation & Tooling
Identify repeatable UI scenarios for automation (Selenium/WebDriver for web, Appium, etc. for mobile.
Craft pipelines that run cross‑browser/device suites on cloud labs (BrowserStack, Sauce Labs)
Documentation & Reporting
Produce test summary reports, UI‑coverage matrices, and release readiness sign‑offs for each platform.
Maintain a shared knowledge base with troubleshooting guides, device‑setup instructions, and UI‑testing best practices.
Qualifications
Education
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent practical experience).
Experience
3+ years of QA/testing experience, preferably with kiosk, web, and/or mobile applications.
Hands‑on testing of Windows‑based PC software and modern web frameworks (React, Angular, Vue) or native mobile apps (iOS/Swift, Android/Kotlin).
Technical Skills
Strong grasp of software testing methodologies (exploratory, regression, cross‑platform).
Proficiency with test‑management tools (Jira, TestRail, Zephyr).
Ability to capture and succinctly report UI defects.
Scripting (PowerShell, Python, Bash) for automation and environment setup.
Familiarity with device‑lab tools (BrowserStack, Sauce Labs, Firebase Test Lab) and emulators/simulators
Understanding of networking basics, peripheral interfaces, and OS update cycles.
Experience with automated UI frameworks: Selenium/WebDriver, Cypress, Playwright, Appium, or similar.
JavaScript, Python, or similar scripting languages.
Behavior Skills
Excellent communication – can translate technical UI findings for designers, marketers, and project managers.
Detail oriented, proactive, and comfortable juggling multiple platforms simultaneously.
Able to interface with multiple project stakeholders and internally prioritize tasks.
Additional information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $88,540 - $135,632. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 4/15/26.