Job Information
Arms Around You KC Community Resource Coordinator in Seattle, Washington
Position Overview
The Community Resource Coordinator plays a vital role in supporting participants as they transition back into the community, providing direct resource and referral assistance. This role collaborates closely with the Case Manager to ensure participants' needs are met and shares regular progress and summary reports with the Programs Director. While the position follows a standard work week, flexibility to work some weekends may occasionally be required.
Key Responsibilities
·[ ]{times="" new="" roman",="" times,="" serif"=""}Participant Support, Resource Coordination, and Case Management
·[ ]{times="" new="" roman",="" times,="" serif"=""}Assist in preparing participants for release and reentry, including orientation and goal setting.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Conduct participant eligibility screenings and intake assessments to identify barriers to stability and connect participants with appropriate resources.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Provide direct resource and referral assistance to participants, helping them navigate community-based services and public benefit programs (e.g., Coordinated Entry, HMIS, ORCA Lift, DSHS) as part of their reentry or transition plan.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Assist participants in completing forms and accessing resources related to employment, housing, transportation, and food assistance.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Support participant enrollment and ongoing engagement in programs such as ORCA Lift, Housing Connector, DSHS, Coordinated Entry, A-19 and other programs when applicable.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Facilitate warm handoffs to external organizations and coordinate closely with internal staff, as needed.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Mentor participants throughout their transition and goal achievement process.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Maintain strong and trusting relationships with participants, community partners, and team members by responding promptly to inquiries via phone, text, or email.
Community Engagement & Partnership Development
·[ ]{times="" new="" roman",="" times,="" serif"=""}Create and maintain a comprehensive database of local resources, including housing, employment, education, healthcare, mental health services, and legal aid.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Build and maintain relationships with community organizations, service providers, and government agencies to expand available resources for participants.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Advocate for participant needs and collaborate with partners to improve service access.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Represent Arms Around You at community meetings, networking events, and resource fairs.
Data Management & Reporting
* *
·[ ]{times="" new="" roman",="" times,="" serif"=""}Maintain accurate, confidential, and up-to-date physical and digital files for all participants.
·[ ]{times="" new="" roman",="" times,="" serif"=""}Record intake information, participant goals, service interaction