Job Information
Providence IS Applications Analyst, Athena IDX FRM MCA, Virtual in Seattle, Washington
Description
Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Are you ready to bring your technical expertise to life in a role that keeps healthcare moving forward? At this level, you’re not just solving problems—you’re shaping solutions! You’ll dive into moderately complex challenges, applying proven principles and innovative thinking to make systems smarter and processes smoother.
Providence supports 100% virtual work for residents located in the following States:
Alaska
Washington
Oregon
Montana
California
Texas
What You’ll Do:
Design Smarter Systems: Analyze user needs and craft solutions that simplify and streamline moderately complex workflows
Lead the Way: Coordinate project teams, mentor newer staff, and keep everyone aligned with clear direction and training
Stay Ahead: Spot potential roadblocks early and pivot quickly to keep projects on track
Make a Big Impact: Deliver professional, scalable solutions for a large, multi-facility healthcare organization that relies on your expertise
Partner with Clients: Collaborate closely with clients to uncover data and information needs, providing insights on topics from simple to highly comple
Maximize Application Value: Help customers get the most out of Athena IDX FRM MCA resources, creating clear, actionable documentation when needed
Drive Business Success: Work with internal teams to design and support solutions that meet business goals—using your expertise and judgment to recommend the best path forward
Champion Service Excellence: Build strong, positive relationships with patients, families, staff, and community partners to maximize productivity and trust
Apply Technical Mastery: Use industry standards and advanced concepts to solve moderate to highly complex problems, while mentoring team members in tools and techniques
Document & Define: Prepare and refine workflows and documentation in collaboration with stakeholders for clarity and consistency
Lead & Support Projects: Take ownership of smaller initiatives and assist project leaders on larger efforts
Analyze & Innovate: Synthesize data and knowledge to evaluate multiple solutions for complex challenges
Maintain High Standards: Collaborate with peers to create, maintain, and continuously improve documentation standards
Manage Risks & Issues: Identify, communicate, and escalate issues diplomatically, assisting in root cause analysis and troubleshooting
Translate Needs into Action: Convert business requirements into system configurations and workflow validations
Test & Validate: Build test plans, support testing and upgrades, and coordinate with key stakeholders
Plan for Success: Organize downtime, change management, maintenance, and upgrades to ensure smooth operations
Stay Flexible: Travel as needed and perform rotational on-call responsibilities
Deliver Results: Set and achieve goals aligned with organizational mission, quality, budget, and customer expectations
Your Superpower? Collaboration.
You’ll forge strong relationships with internal teams, external vendors, and key stakeholders—representing Providence St. Joseph Health and Services with professionalism and energy. Working across departments, you’ll help bring cross-functional projects to life, ensuring Athena IDX FRM MCA initiatives hit the mark every time.
Required Qualifications:
Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education and experience
4 or more years of industry related experience
Preferred Qualifications:
3 or more years of Healthcare IS experience
Application experience
Within 90 days of hire: Epic Certification
Certifications in software applications, technology infrastructure, or clinical specializations
4 or more years of AthenaIDX, EDM, Informatics experience
Experience with Optum PSI / PPS / Easy Group
Experience with Optum CES
Deep understanding of Athena IDX FRM MCA or similar healthcare revenue cycle systems
Ability to analyze user needs and design streamlined workflows
Experience leading projects, mentoring staff, and keeping teams aligned
Strong organizational and planning skills for managing timelines and deliverables
Ability to apply industry standards and advanced concepts to solve complex problems
Excellent communication and interpersonal skills for partnering with clients and internal teams
Ability to uncover data needs and provide insights for simple to highly complex scenarios
Skilled at identifying potential roadblocks, troubleshooting issues, and managing risks
Ability to pivot quickly and maintain project momentum
Salary Range by Location:
AK: Anchorage: Min: $40.11, Max: $62.27
AK: Kodiak, Seward, Valdez: Min: $41.81, Max: $64.91
California: Humboldt: Min: $41.81, Max: $64.91
California: All Northern California - Except Humboldt: Min: $46.91, Max: $72.82
California: All Southern California: Min: $41.81, Max: $64.91
Montana: Except Great Falls: Min: $32.29, Max: $50.13
Montana: Great Falls: Min: $30.59, Max: $47.49
Oregon: Non-Portland Service Area: Min: $37.39, Max: $58.05
Oregon: Portland Service Area: Min: $40.11, Max: $62.27
Texas: Min: $30.59, Max: $47.49
Washington: Western: Min: $41.81, Max: $64.91
Washington: Southwest - Olympia, Centralia: Min: $40.11, Max: $62.27
Washington: Clark County: Min: $40.11, Max: $62.27
Washington: Eastern: Min: $35.69, Max: $55.41
Washington: Southeastern: Min: $37.39, Max: $58.05
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 413555
Company: Providence Jobs
Job Category: Applications
Job Function: Information Technology
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4011 SS IS CRCA RC APP
Address: WA Seattle 1200 12th Ave S
Work Location: PACMED Admin Bh-Seattle
Workplace Type: Remote
Pay Range: $See Posting - $See Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.