Job Information
Ecolab Field Operations Manager in Seattle, Washington
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource. Nalco Water, an Ecolab Company, seeks a Field Ops Managerwith deep expertise in data center infrastructure-specifically in the commissioning and operation of cooling equipment related toliquid-to-liquid cooling applications, technical cooling systems (TCS),andcoolant distribution units (CDUs). This role is pivotal in shaping ourservice and support strategyto ensure system assurance and operational excellence for our mission-critical customers. What's in it For You: The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments The ability to make an impact with a company that is passionate about your career development Paid training held in the field and at Nalco Water Headquarters in Naperville, IL Enjoy a flexible, independent work environment Receive a non-decaled company vehicle for business and personal use Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! As a key technical leader within the team, you will collaborate with engineering, product, sales, service, and customer success teams to define and implement abest-in-class service programthat supports the full lifecycle of our cooling solutions-from new construction startup and commissioning efforts through ongoing operations. Key Responsibilities: Serve as thetechnical subject matter experton data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies. Provide strategic input into thedesign and development of service and support programs, including installation, commissioning, maintenance, and troubleshooting protocols. Collaborate with customers, contractors, and internal teams duringnew data center builds and retrofitsto ensure seamless integration of our cooling service programs. Develop and refinetechnical documentation, SOPs, and training materials for internal teams and customers. Supportroot cause analysisand continuous improvement efforts for field issues and system performance. Advise onmonitoring, telemetry, and predictive maintenancestrategies to enhance system reliability and uptime. Stay current with industry trends, standards, and best practices in data center thermal management and sustainability. Qualifications: Bachelor's degree or equivalent industry experience 5+ years of experience indata center infrastructure, with a strong focus onmechanical systems, cooling technologies, andcommissioning processes. Hands-on experience withcoolant distribution units (CDUs),liquid-to-liquid heat exchangers, andtechnical cooling systems. Proven track record indata center construction, startup, and operational support. Strong understanding ofcritical facility operations, including redundancy, uptime requirements, and risk mitigation. Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders Experience working in astartup or fast-paced environmentis a plus. Possess a valid Driver's License and acceptable Motor Vehicle Record No immigration sponsorship offered for this role Location / Travel Required: Preferred location is U.S.; Open to candidates living anywhere in the U.S. close to a major airport Travel up to 75% About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, an