Job Information
COMPASS HOUSING ALLIANCE Evening Program Assistant at Cascade in Seattle, Washington
At Compass, EVERYONE DESERVES A HOME.
Why Compass? Working for Compass is a way to make real, positive change in people's lives.
Compass Housing Alliance believes that everyone deserves stability, growth, and community and that can only be fulfilled when everyone has safe, affordable housing. Whether we work in direct service or in support of the mission in administration and operations, we're all seeking to better our community. We're looking to welcome people to our team that are passionate, skilled, and enjoy a little light-heartedness in their work environment. We recognize the value that different perspectives and cultures bring to the organization and consider the diversity of staff, guests, residents, and community partners to be an important asset.
Operating at 15+ locations in Seattle, Auburn, Renton & Shoreline.
LOCATION: South Lake Union Neighborhood (Seattle, WA)
REPORTS TO: Program Coordinator/Manager
FLSA STATUS: Non-Exempt
SCHEDULE: Monday-Friday 4pm-12am; with monthly staff meetings on 3rd Thursday
MEAL PERIOD: Paid (30-minutes)
SALARY: $25.24 per hour (Step 1*) *Step 2 increase of 2.5% after 12 consecutive months of employment
*FULL TIME BENEFITS INCLUDE: *Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 12 Paid Holidays, Retirement Plan, Employee Assistance Program.
QUALIFICATIONS:
Other duties, responsibilities, and activities may change or be assigned at any time. The employee in this position must be able to read, write, and understand English.
Direct Services
- Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff.
- Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed.
- Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities.
- Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals.
- Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management.
- Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use.
- Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints.
- Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager.
- Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions.
- Follow building/staff safety and emergency procedures according to program and agency policies.
- Perform light janitorial duties, as assigned.
Leadership
Recognize the value that different perspectives and cultures bring to the organization.
Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.
Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor.
Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of