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ABBTECH Professional Resources, Inc. ESRA Project Manager in Seattle, Washington

Location: Seattle, WA - Remote

We are seeking a Project Manager who is motivated by variety, is seeking a challenging environment for professional growth, and is interested in running large information technology projects in various customer businesses areas at an Investor-Owned Utility client headquartered in Seattle, WA.

The Project Manager will lead the end-to-end delivery of our Electric Service Application Platform (ESAP) - a modern customer-facing intake and workflow system (e.g., Accela, PowerClerk, GridUnity) supporting electric service requests and distributed energy resource (DER) interconnections.

We're looking for a strong, hands-on PM who thrives in complex, multi-stakeholder environments — someone who can break down a large implementation into manageable phases, hold vendors accountable, and keep diverse internal teams aligned.

Responsibilities:

  • Own the full project lifecycle: charter, plan, execution, cutover, and closeout

  • Decompose the implementation into discrete use cases and workstreams (e.g., new service requests, DER interconnection intake, workflow automation, system integrations) and manage each to completion

  • Drive scope, schedule, budget, and resource plans — keeping them current and honest

  • Lead cutover planning, data migration, and operational transition to steady state

  • Lead or support the RFP/procurement process to select a platform (e.g., Accela, PowerClerk, GridUnity) and system integrator

  • Define and finalize contracts and statements of work

  • Hold vendors accountable to deliverables, timelines, and quality standards

  • Escalate and resolve vendor issues quickly

  • Serve as SCL's primary project representative across customer operations, IT, OT, cybersecurity, and executive leadership

  • Build and execute a stakeholder engagement and communications plan

  • Surface risks and issues proactively — bring options, not just problems

  • Oversee requirements development, design reviews, and configuration decisions in partnership with business owners and the SI

  • Manage a rigorous testing program: unit, integration (SIT), and user acceptance (UAT)

  • Ensure documentation, SOPs, and training are complete before go-live

  • Enforce security and compliance standards consistent with SCL practices

Required Education & Experience:

  • Bachelor’s degree in business, Information Technology, Computer Science or related degree with 5 – 7 years of experience as a Project Manager. Additional years of experience may be considered in lieu of degree

  • 7+ years of PM experience delivering complex, customer-facing technology implementations

  • Experience in the utility, energy, or infrastructure sector — understand how utilities operate, who the stakeholders are, and what "operational readiness" means in that context

  • PMP or equivalent credential (or demonstrated equivalent experience)

  • Demonstrated ability to manage multi-vendor environments and hold system integrators accountable

  • Experience managing implementations with significant system integration requirements (WAM, GIS, CRM, customer billing, or similar enterprise platforms)

  • Strong stakeholder management skills — comfortable navigating technical, operational, and executive audiences

  • Ability to break down large implementations into phased workstreams and manage each independently

Strongly Preferred

  • Direct experience with electric service request, permitting, or interconnection workflows

  • Familiarity with platforms such as Accela, PowerClerk, GridUnity, or similar intake/workflow tools

  • Experience with customer-facing utility applications (self-service portals, service request systems, or similar)

Position Details:

  • Pay Rate / Range:_$57-$62_

The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions.

  • Benefits (Regular, Full Time Employees):
  1. Medical, Dental, and Vision offerings

  2. Weekly Direct Deposit

  3. Paid Holidays and Personal Time Off

  4. 401(k) with match

  5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages

  6. Pre-Paid Legal and Employee Assistance Programs

  7. Northwest Federal Credit Union Membership

  8. BB&T @ Work Program

This program requires US Citizenship or Green Card (Lawful Permanent Residents)

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans

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