Job Information
Vertiv Corporation Cooling Customer Engineer-Data Center Thermal Technician in Seattle, Washington
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Job Description
POSITION SUMMARY
A Cooling CE is responsible for installation, commissioning, scheduled and emergency service on Liebert Air products. The Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Cooling CE is also required to maintain continuous communication with Area/District Offices, and direct manager.
RESPONSIBILITIES
ROLE
Rely on direction to accomplish goals
Perform a number of work-related tasks
Capable of working under direct supervision or independently based upon training
Maintain certifications per Job requirements
TECHNICAL
Render on site and phone assistance to customers.
Communicate with National Technical Support on equipment issues
Perform work related tasks according to company guidelines for scheduled maintenance
Implement Field Change Notices according to published guidelines
Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
SAFETY
Operate in a safe manner in accordance with published safety guidelines
Must wear appropriate PPE as per company guidelines and accordance with job duties
Adhere to work hours policy guidelines - "14 hours rule"
Report all work related accidents or injuries within 24 hours to the appropriate personnel.
ADMINISTRATION
Provide accurate and timely reporting according to company guidelines
Timecards, expense reports, mileage reports, ticket closur