Job Information
Herc Rentals Central Field Service Supervisor in Seattle, Washington
Central Field Service Supervisor
Posting Start Date: 3/30/26
If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal (https://performancemanager4.successfactors.com/sf/careers/jobsearch?bplte_company=hercrental&_s.crb=1vzawZHP23EM4ncylkxJuws98oCREXt5QR31bzyGQAI%253d)
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 602 locations and has about 9,600 employees in North America as of December 31, 2025.
Job Purpose
This position is directly involved in addressing equipment breakdowns in the field, coordinating activities of field mechanics, maintaining data on service calls, communicating with internal and external customers, inventory control, ensuring equipment is service at regular intervals, and daily business reporting for multiple locations. Some of the other responsibilities include.
What you will do...
Answer customer calls
Set work schedules for field mechanics
Prioritize, schedule and dispatch field service team across the Puget Sound
Determine the severity of service requests and how best to address them
Ensure mechanics account for their time and parts
Parts purchasing and ensuring timely repairs and work orders take place
Communicate with Herc locations when repairs should be charged back to a customer, filed as warranty or when equipment needs to be replaced in the field
Use SalesForce based dispatching module
Contact manufactures and outside vendors as necessary to complete repairs
Communicate with internal and external stakeholders providing updates on repairs and services
Other tasks, as assigned by management
Requirements
Skills
Ability to effectively work on multiple assignments in the fast-paced environment of theconstruction industry
An attention to detail
Customer service focused
Excellent communication skills
Must have good data entry skills
Must have a strong understanding heavy equipment maintenance requirements
Prior technical school or mechanic experience required
Strong computer skills
Req #: 67958
Pay Range: $81,000 - $105,000 salary
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Apply now