Job Information
FIRST FEDERAL Assistant Branch Manager in Seattle, Washington
Who We Are
First Fed is a local community bank on an exciting growth trajectory with 17 locations including 12 full-service branches in Western Washington. First Fed was recognized by the Puget Sound Business Journal as a Best Workplace and a Top Corporate Philanthropist. By popular vote, First Fed received awards for Best Bank in The Best of the Northwest, Best Banker in Readers' Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula. We also received a Best-In-State bank award from Forbes.
For over 100 years First Fed has served our customers and communities throughout the PNW. We've donated over $9 million to non-profit organizations in the past 8 years through our foundations, sponsorships, direct donations, and matched employee donations. Our amazing team has volunteered over 25,000 hours in the past 5 years -- many by using our benefit of 3 paid volunteer days per year!
We welcome applicants from all backgrounds -- our diversity makes us stronger. Join our award-winning team!
Our Values
Optimism: We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.
Initiative: We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.
Respect: We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.
Growth: We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.
Ownership: We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.
Position Purpose
Supervise front line sales staff and overall day-to-day operations of the branch. Ensure highly effective customer service, particularly in response to special requests, complaints, problems, and branch productivity.
Essential Functions
Manage branch implementation of institution-wide sales and service efforts designed to retain existing customer relationships and grow new relationships to meet branch and bank wide deposit, loan and fee income goals.
Work with the Branch Manager to develop and implement a sound, aggressive Business Development Plan in accordance with Association objectives
Develop new business by proactively contacting prospective/current customers and presenting appropriate financial products and services
Manage business development support provided by CSR's/RBs in collaboration with Branch Manager
In collaboration with direct supervisor, present a solid, supportive and consistent leadership team that enhances and increases productivity and success of branch staff.
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