Job Information
MVP Health Care Medicare Inside Sales Representative in Schenectady, New York
Join Us in Shaping the Future of Health Care
At MVP Health Care, we’re on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference—every interaction, every day. We’ve been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.
What’s in it for you:
Growth opportunities to uplevel your career
A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
Competitive compensation and comprehensive benefits focused on well-being
An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District , one of the Best Companies to Work For in New York , and an Inclusive Workplace .
You’ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.
About the Opportunity
This role involves setting sales appointments, recruiting attendance at group sales meetings, and responding to benefit inquiries. You will also complete online enrollment applications for MVP Medicare prospects. Additionally, you will address prospect questions, including eligibility, benefit interpretation, and cost sharing, via inbound and outbound calls, walk-in contact, and written correspondence/email.
What You’ll Do
You will ensure that each prospect/enrollee understands the product benefits, policies, and procedures by providing clear, complete, and accurate information.
It is essential to qualify each prospect according to departmental and federal guidelines and meet accessibility and quality goals, such as average speed of answer and abandonment rate.
Documenting complete and accurate prospect records and processing all appointments, registrations, and request for information in CRM.
Meeting individual and team membership goals is crucial, as is following company and federal sales and marketing guidelines in all interactions with prospects.
Other duties as assigned by leadership .
Skills and Experience
Education, Licensures, & Certifications
Associate's degree in Marketing, Sales, Communications or related field, or equivalent combination of education & related experience.
Licensure Requirement: NYS LAH Health Insurance license is required within 4 weeks training period prior to selling.
Years of Experience (Required & Preferred)
Successful customer service experience and relevant office experience.
Experience in positions where adherence to strict confidentiality is required.
Healthcare/Health Insurance experience preferred.
Call Center experience preferred.
Required Job Skills
Strong effective written and verbal communication skills.
Excellent sales and customer service skills, accountability and follow through.
Computer skills using Microsoft applications.
Flexibility to travel and attend off site assignments.
Demonstrated time management and project planning skills.
Must possess good problem-solving capabilities.
Must be self-directed, confident and sensitive to the needs of Medicare eligible populations.
A high level of personal integrity and the ability to represent the company in a professional and courteous manner at all times.
Outlook, Word for Windows desired and basic data entry/typing skills.
Customer Relationship Management data system fluency desired.
Knowledge of Excel (or comparable program) helpful.
High level of personal integrity and the ability to represent the company in a professional and courteous manner at all times.
Preferred Job Skills
Bilingual desirable
Pay Transparency
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
$51,395.00-$68,354.75
MVP's Inclusion Statement
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com .