Job Information
Adecco US, Inc. Customer Service Representative in Schenectady, New York
Adecco is assisting a local client recruiting for Customer Service Representative opportunities in Schenectady, NY . This is an excellent opportunity to join a winning culture and get your foot in the door with a company that offers a clear path to permanent employment for high-performing candidates and values a high-touch, professional customer experience. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
Responsibilities for a Customer Service Representative include but are not limited to:
Manage omnichannel support by resolving inquiries via phone, email, and live chat with precision and professional etiquette.
Execute issue resolution by diplomatically handling customer complaints and troubleshooting service hurdles to provide actionable solutions.
Facilitate order management tasks, including processing incoming orders, managing returns, and maintaining accurate account documentation.
Maintain deep product expertise to provide informed recommendations and ensure brand loyalty.
Candidates for Customer Service Representative must meet the following requirements to be considered:
Previous experience in a customer-facing or administrative role with a proven track record of professional communication.
Proficiency in CRM software and the Microsoft Office Suite ; ability to manage multiple digital platforms simultaneously.
High School Diploma or GED and the ability to remain composed and empathetic in a fast-paced environment.
What's in this Customer Service Representative position for you?
Pay: $20.00 / hour
Shift: Monday – Friday | 8:00 AM – 5:00 PM
Location: ON SITE in Schenectady, NY (This position is not remote)
Weekly paycheck
Benefits: Comprehensive options including Medical, Dental, and Vision.
Dedicated Onboarding Specialist & Recruiter.
Access to Adecco’s Aspire Academy with thousands of free upskilling courses.
This Customer Service Representative position is being recruited for by one of our Centralized Delivery Teams and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco in Schenectady, NY , apply today!
Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.