OneMain Financial Jobs

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This role is an Onsiteposition located at 1021 Highbridge Road Schenectady, NY 12303. _This opportunity includes a 12-week mandatory onsite paid training program. The schedule will be Tuesday through Saturday from 11:00am-7:30pm with Sunday and Mondays off.Once training is completed, you will move into an assigned shift you have selected at the offer stage. The pay rate is $20.00 per hour. We also offer a $0.75 shift differential for any shifts starting at 11 AM or later. This also includes during your training program._Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today's evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST * Talking to many different types of people from across the country * Answering inbound phone calls from customers related to billing inquiries * Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards * Establishing and growing professional, positive relationships with Spectrum customers * Collaborating with management on customer issue escalations * Representing a Fortune 100 company with professionalism and courtesyWe are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team. WHAT YOU'LL BRING TO SPECTRUMRequired Qualifications * Education: High school diploma or equivalent * Schedule: Ability to work a variety of schedules including nights, weekends, and holidays * Language: Ability to read, write, speak and understand English Preferred Qualifications * Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service * Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient * Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center * Technical Skills: MS Office, computer skills, typing * Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service * Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient #LI-JC5 COP139 2026-69143 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our su