Job Information
HCA Healthcare Physician Office Scheduling Specialist in Savannah, Georgia
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Physician Office Scheduler
Job Summary and Qualifications
What qualifications you will need:
The Physician Office Scheduler is responsible for answering incoming phone calls, scheduling patient appointments in the registration system, insurance verification, routing calls and communicating to the appropriate department or physician offices.
In this role you will:
Answer incoming calls in a timely and professional manner
Schedules all patient appointments for physician practices including cancellations and changes
Insurance verification and verification of patient demographics
Select accurate insurance carrier plans and informs the patient of any carrier that is out of network
Provides Good Faith Estimates (GFE) upon patient request
Inform the physician office staff or patient of any testing requirements according to the
instructions and queries in the scheduling module
Ensure that any edits are performed in the scheduling module
Ensure all required information is accurate and complete in the scheduling module
Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system as needed
Select the correct patient medical record number consistently
Utilize appropriate method/tool to communicate with Physician offices as necessary
Qualifications:
One year of related experience preferred
Previous patient scheduling experience preferred
Proficiency in Microsoft Office applications and others as required
Benefits
Memorial Health, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
Parallon (https://parallon.com/) provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Physician Office Scheduler opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.