Job Information
Aerotek Counter Sales Associate in Saskatoon, Saskatchewan
Counter Sales Associate
Job Description
The Counter Sales Associate works on-site at the head office in Saskatoon, serving as the first point of contact for walk-in customers and incoming phone calls. In this role, you greet visitors, support retail sales, coordinate special projects, and manage the full order process from initial inquiry through to execution. You ensure a positive customer experience by providing friendly, efficient, and accurate service at the front counter.
Responsibilities
Greet and assist walk-in customers at the front counter in a professional and welcoming manner.
Answer incoming phone calls promptly and provide accurate information or direct inquiries to the appropriate team members.
Take initial customer orders by phone and in person, ensuring all required information is collected and documented accurately.
Enter customer orders into the system, verify details, and follow through to ensure orders are executed correctly and on time.
Support retail sales activities by understanding customer needs and offering appropriate products or solutions.
Assist with special projects as assigned, coordinating tasks and communicating progress as needed.
Provide consistent, high-quality customer service to maintain strong relationships and encourage repeat business.
Stay organized and manage multiple tasks and orders simultaneously while maintaining attention to detail.
Learn and use internal software systems efficiently to process orders and access customer or product information.
Collaborate with colleagues across departments to resolve issues, clarify order details, and ensure a smooth customer experience.
Essential Skills
Minimum 1 year of experience in a sales role, preferably in a customer-facing environment.
Strong customer service skills with the ability to interact professionally with walk-in customers and callers.
Good verbal communication skills to clearly explain information and respond to customer inquiries.
Good written communication skills to accurately document orders and update customer information.
Ability to stay organized and manage multiple tasks, orders, and customer interactions at the same time.
Capability to learn and adapt to new software programs quickly.
Access to a vehicle to reliably commute to the head office location.
Additional Skills & Qualifications
Knowledge of Divisions 8 and 10 is an asset.
Experience in the construction industry is an advantage.
Interest in growing a career in sales within the organization.
Previous experience in counter sales or retail sales is beneficial.
Basic project coordination experience supporting sales or customer orders.
Why Work Here?
Employees benefit from a competitive compensation structure and a comprehensive benefits package that includes extended health and dental coverage. An Employee and Family Assistance Program supports overall well-being, while an RRSP matching program helps employees plan for long-term financial security. Flexible work arrangements promote a healthy work-life balance. The organization invests in its people through internal training, education programs, and clear opportunities for professional development and career advancement.
Work Environment
This is an on-site role based at the head office in Saskatoon, working at the front desk and front counter. The position involves frequent face-to-face interaction with walk-in customers and regular phone communication throughout the day. You will spend most of your time at a workstation and service counter, using computers and internal software systems to enter and manage customer orders. The work schedule follows weekday daytime hours (Monday through Friday). The environment is customer-focused, fast-paced at times, and requires a professional appearance suitable for front-desk and customer-facing responsibilities.
Job Type & Location
This is a Permanent position based out of Saskatoon, SK.
Pay and Benefits
The pay range for this position is $20.00 - $38.00/hr.
Workplace Type
This is a fully onsite position in Saskatoon,SK.
À propos d'Aerotek:
Nous savons qu’il est difficile de trouver du travail, et qu’il est encore plus difficile de trouver un travail enrichissant. Chaque année, Aerotek met en contact plus de 180 000 travailleurs de l’industrie légère et de métiers spécialisés avec plus de 14 000 employeurs, aidant ainsi nos travailleurs à naviguer dans un marché du travail en constante évolution et à trouver des emplois qui correspondent à leurs objectifs, à leurs compétences et à leurs centres d’intérêt. Depuis 1983, nous offrons une variété de possibilités de carrière dans l’industrie nord-américaine, soit des affectations à court terme dans les entreprises du Fortune 500 où vous pouvez développer vos compétences, soit des possibilités à long terme où vous pouvez jouer un rôle important en relevant les défis des entreprises en matière de construction, de fabrication et d’entretien. Notre équipe de plus de 1 500 recruteurs chevronnés, répartis dans plus de 250 bureaux, travaille sans relâche pour permettre à notre main-d’œuvre de s’épanouir. Permettez-nous de nous montrer à la hauteur de vos défis et de mettre à l’épreuve notre philosophie « Notre monde nous tient à cœur » au fur et à mesure que votre carrière évolue.
Aerotek offre un salaire hebdomadaire, des avantages sociaux y compris des soins médicaux, des soins dentaires et des soins de la vue, ainsi qu’un programme d’aide aux employés et un programme de rabais.
La société souscrit au principe d’égalité d’accès à l’emploi et examinera toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, de l’origine nationale, du statut de vétéran, de handicap, de l’orientation sexuelle, de l’identité de genre, de l’information génétique ou de toute autre caractéristique protégée par la loi.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, employee assistance and discount programs.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.