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Product Management Assistant

About DutchCrafters

Headquartered in Sarasota, FL, DutchCrafters is the leading retailer of Amish furniture, offering master-crafted, custom pieces online and in showrooms in Sarasota, FL and Alpharetta, GA. Since 2003, we have partnered with skilled Amish woodworkers across Ohio, Pennsylvania, and Indiana to bring heirloom-quality furniture to our customers. Our collaborative team lives our core values - Community, Authenticity, Giving, Excellence, and Sustainability - creating a culture of innovation, recognition, and growth.

Why Work Here?

DutchCrafters has received numerous awards including Sarasota-Manatee's Top Workplaces 2020-2025, Furniture Today's Best Places to Work 2021-2024, Furniture Today's Empowering Women Award in 2023, and Inc. 5000's fastest growing companies for six years. Our culture fosters opportunities for growth with 9 of our current 11 management staff having been promoted from within the company. We take our jobs seriously while also creating a fun and casual environment.

Job Description

The Product Management Assistant is a crucial role assisting our Product Managers in keeping our website updated with current product information including pricing, photos, options and specifications. The successful candidate will be proficient in Microsoft Office, be comfortable with technology, be detail oriented, and have strong time management skills. This is a full-time position that reports to the Ecommerce and Marketing Director.

Primary Responsibilities

• Update product page information including options, descriptions, pricing, photos, options and specifications to ensure information on our website is current and accurate.
• Respond to internal questions and requests to correct product page errors and discrepancies in a timely fashion, ensuring product accuracy for our customers.
• Produce content and images, supported by AI and other tools, that enhance product page information.
• Assist Product Managers with projects as assigned.
• Assist with product launches and retirements.
• Manage product documentation, as appropriate.
• Enter data from vendor materials to our website, complete internal reports and spreadsheets, update vendor profile information, and update competitor analysis reports.
• Communicate with Amish builders to obtain answers and clarification regarding products.
• Participate in cross-team collaboration with UX, marketing, sales and others to ensure proper product information and promotion.
• Manage special projects as assigned.
• Other duties as assigned.

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Comfortable with technology, including navigating the internet and websites.
• Comfortable with AI platforms or willingness to learn.
• Ability to adapt to and respect Amish culture within communications.
• Good math skills to accurately interpret complex price lists.
• Strong organizational skills and attention to detail.
• Problem solver.
• Excellent interpersonal skills.
• Flexible, adaptable, and agile.
• Ability to handle sensitive and confidential information with discretion.
• Strong multitasking and time management abilities.
• Positive attitude and willingness to contribute to a collaborative team environment.
• A high school diploma or GED equivalent.

Physical Environment

This role is performed in a traditional office setting, where the employee sits at a desk for most of the day while working on a computer. Daily tasks involve looking at a monitor, typing, and telephone communication with internal teams and external vendors.

Compensation and Benefits

DutchCrafters' benefits package includes health, dental, vision, and life insurance that begins on the first of the month after your first day of employment. We also offer a 401(k) plan with a company match, 16 PTO days after 90 days of empl yment, and a generous employee discount.

Hours

The work hours for this position are Monday - Friday from 8:00am until 5:00pm.

Work Authorization

All candidates must be authorized to work in the United States without sponsorship.

DutchCrafters is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, or disability. We value diversity as an important corporate resource and seek to build a company that learns to leverage the strengths found in a diverse workforce. We promote an inclusive workplace that celebrates individuality and respects all employees.

DutchCrafters is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all phases of the employment life cycle. To request reasonable accommodation, please contact Delinda Smith, Human Resources Coordinator, atdelinda@dutchcrafters.com.