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Hyatt フロントオフィス アシスタントマネージャー / Front Office Assistant Manager in SAPPORO, Japan

Description:

ハイアットセントリック札幌は、北海道・札幌の中心に誕生するライフスタイルホテルです。札幌駅からすぐの好立地にあり、都市の活気と自然の美しさが共存するこの街で、国内外の好奇心旺盛なトラベラーに向けて、ユニークな滞在体験を提供します。

ハイアットのパーパス「思いやりの心で相手の『最高』を導きだします」を体現し、クリエイティブなチームを牽引し、札幌でハイアットセントリックブランドを体現します。

We care for people, so they can be their best. In daily operation and provide all guests and colleagues with warmly, friendly, efficient and flexible service.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

Qualifications:

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.

Primary Location: JP-Hokkaido-Sapporo

Organization: Hyatt Centric Sapporo

Job Level: Full-time

Job: Front Office

Req ID: SAP000072

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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