Job Information
Amazon Senior Manager, Operations, Amazon Brazil Operations in Sao Paulo, Brazil
Description
About the Role
We're seeking an exceptional Senior Manager to lead and scale Amazon's operations across Brazil. This role combines strategic leadership with hands-on operational execution to drive growth, optimize performance, and build world-class fulfillment capabilities across Brazil's major metropolitan areas.
Key Responsibilities
Strategic Operations Leadership
• Lead the geographical expansion and scaling of operations across Brazil's key markets
• Develop and execute integration strategies across operational networks to ensure seamless end-to-end fulfillment
• Design and implement scalable operational frameworks with focus on efficiency, cost optimization, and customer experience
• Create and manage comprehensive performance measurement systems to track operational excellence and drive continuous improvement
Operational Excellence & Program Management
• Own end-to-end strategy development and execution for critical operational programs and initiatives
• Drive network optimization to improve speed, cost efficiency, and service quality
• Develop and implement processes for operational scaling while maintaining high standards
• Establish and monitor key performance indicators across safety, quality, productivity, and cost metrics
• Lead initiatives to enhance operational capabilities through process innovation and technology adoption
Cross-Functional Leadership & Stakeholder Management
• Build and maintain strong partnerships with Operations, Technology, Product, and Business teams
• Manage multiple concurrent projects and initiatives across diverse stakeholder groups
• Ensure alignment between operational capabilities and business requirements
• Drive continuous improvement across the operational value chain
• Influence and collaborate with senior leadership to shape strategic direction
Team Development & Culture
• Build, mentor, and develop high-performing operations teams
• Foster a culture of innovation, ownership, and customer obsession
• Drive operational excellence through coaching and capability building
• Champion Amazon's Leadership Principles in daily operations and decision-making
Basic Qualifications
Bachelor's degree or Advanced Degree
Experience in a Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations
Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experience
Advanced English proficiency
Preferred Qualifications
- Experience in significant team leadership from a managerial position in the transportation delivery industry, or a similar logistics environment
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.