Job Information
Scotiabank Senior Manager Business Risk Management Retail - Caribe in Santo Domingo, Dominican Republic
Senior Manager Business Risk Management Retail - Caribe
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Fecha: 22 abr 2026
Ubicación: Santo Domingo, 01, DO
Empresa: Scotiabank
ID de la solicitud: 257381
Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño.
Purpose of Job
Contributes to the overall success of the Business Risk Management Retail unit, ensuring specific individual goals,
plans, initiatives are executed/delivered supporting Caribbean Retail & Digital business strategies and objectives.
The Senior Manager ensures that integrated and comprehensive business controls are in place to reinforce a
strong risk and control culture and acts as a subject matter expert in establishing non-financial and regulatory
controls to support business strategies, plans, and initiatives, following governing regulations, internal policies,
and procedures.
Job Responsibilities
• Provide subject matter expertise and collaboration to Retail & Digital business units in the Caribbean region
by establishing appropriate non-financial risk controls which support business plan growth, increase
productivity, mitigate risk, and provide consistent customer experience.
• Coordinate and provide oversight of non-financial risk controls and remediation efforts for the Caribbean
Retail & Digital business units; ensuring operational deficiencies are addressed and operational soundness is
maintained. Proactive follow-up to ensure that commitments made are delivered on a timely basis.
• Provide oversight, ongoing monitoring, support, and independent review to ensure effective and efficient risk
assessment and adequate controls are in place within the supported Retail & Digital business units.
• Support the Director in all aspects of major strategic internal control change initiatives, leveraging process and
technology solutions that can be shared across IB and providing consistency with Bank models.
• Manage and enhance operations and processes that support Retail and Digital business controls across
IB jurisdictions and various divisional non-financial risk guidelines.
• Lead and collaborate ongoing monitoring and independent review to ensure effective and efficient risk
assessment and adequate controls are in place within the supported Retail units.
• Lead the implementation of control governance frameworks and guidelines in Retail and Digital business to
adhere compliance and address best practices as required.
• Support Retail and Digital business Risk owners in the Caribbean regions to define risk appetite, metrics, and
thresholds for ongoing monitoring including developing sub-business line Risk Appetite Statements.
• Act as a strategic partner to senior leadership team in each business area, ensuring challenges and issues are
addressed effectively.
• Identify key divisional internal control processes for re-engineering, aligning policies, and procedures.
• Provide support to the supported Retail units in case of control breakdowns, providing guidance on action
plan and escalating to relevant executives.
• Monitor events within the supported Retail units, identifying new and emerging issues, regulatory initiatives,
and providing insight to Senior Leadership.
• Manage and monitor how the Bank’s risk appetite and risk culture should be considered in day-to-day
activities and decisions.
• Enable a stronger risk culture through ongoing coaching on risk and controls and training on the Operational
Risk Framework and tools.
• Lead and collaborate with the implementation of business procedures and controls related to such policies
are consistent with best practices and are adhered to by the Retail team, centrally and locally to ensure
consistent application of key controls which contribute to sustained improvement of risk key performance
indicators across IB Retail & Digital business units.
• Monitor and support the implementation and delivery of operational risk metrics and indicators to ensure
adherence to the regional/country risk appetite.
• Support and provide guidance on ongoing and additional IB Retail & Digital business projects as required.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank
relationships, systems, and knowledge.
Requirement
• University Undergraduate Degree.
• +7 years of Business Line Risk management work experience.
• Superior written/verbal communication and interpersonal skills. The candidate should be fully
bilingual (English/Spanish)
• Previous experience in Global Risk Management / Compliance / Audit would be an asset
The following skills, competencies, education, and experiences are desired:
• Demonstrated ability to strategically think, influence, and communicate throughout all levels of
the organization.
• Superior Project Management skills and excellent skills in relationships and general business
management.
• Superior problem-solving techniques and a proactive approach to activity completion, often
with minimum supervision.
• Expert ability to balance competing/ conflicting goals of various stakeholders, requiring a
mature, diplomatic approach and highly developed negotiation and influencing skills.
• Highly developed cultural sensitivity to operate effectively across cultural and language
differences.
Thorough knowledge of:
• Internal control & Risk Management policies/processes/platforms/protocols
• The Bank's operational policies, procedures, systems, and organizational structure
• Retail, Small Business, and Insurance products and services, including supporting systems,
routines and operating procedures, and external indicator reports
Ubicación(s): República Dominicana : Distrito Nacional : Santo Domingo
Dirección de trabajo: Av. 27 de Febrero esq. W. Churchill Ens. Piantini
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