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At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 120 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love you to join us in this effort.

As a Senior Analyst, Invoice to Cash – Deductions , you will play a critical role in managing and resolving customer deductions and disputes—ensuring timely, accurate resolution while strengthening financial controls and customer relationships. This role combines analytical rigor, cross‑functional collaboration, and continuous improvement to drive operational excellence across the Order‑to‑Cash cycle.

Ready to turn complex deductions into clear resolutions and process improvements?

HERE’S WHAT YOU’LL BE DOING

Driving Resolution & Financial Accuracy – Deductions Management

• Review and process high volumes of customer deductions, chargebacks, and disputes with accuracy and timeliness.

• Investigate and analyze root causes of deductions and discrepancies , ensuring appropriate and well‑documented resolution.

• Gather, validate, and maintain supporting documentation for resolution, audit, and compliance purposes.

• Escalate collection efforts for invalid or unsupported deductions in alignment with policies.

• Monitor trade payment accuracy (when applicable) and support dispute resolution with a customer‑focused mindset.

Partnering for Results – Cross‑Functional Collaboration

• Collaborate closely with Sales, Finance, and Customer Service to resolve complex or recurring deduction issues.

• Maintain consistent communication with customers and internal stakeholders to support timely resolution.

• Present clear insights and findings to leadership to support decision‑making and prioritization.

• Build trusted relationships internally and externally to enable smoother dispute resolution.

Strengthening Our Processes – Controls & Continuous Improvement

• Ensure full compliance with internal controls, financial policies, and audit requirements , including SOX .

• Actively contribute to process improvement initiatives , pilot programs, and system enhancements.

• Develop strong expertise in Invoice‑to‑Cash systems and processes, serving as a subject matter expert and mentor to team members.

• Identify opportunities for standardization, efficiency, and operational effectiveness across customers and processes.

• Ensure data integrity across systems and reporting.

QUALIFICATIONS

Required Education & Experience

• Bachelor’s degree or equivalent experience.

• Strong proficiency in Microsoft Office , with advanced Excel skills and experience creating PowerPoint presentations .

• Ability to manage multiple and competing priorities , tight timelines, and extended work schedules when required.

• Demonstrated ability to learn new systems quickly and adapt in a dynamic environment.

Preferred Education & Experience

• Experience communicating complex or detailed information to diverse audiences, both verbally and in writing.

• Advanced technical understanding of Point of Sale (POS) and customer data .

• Knowledge of promotional methodology and trade management .

• Prior experience in Invoice to Cash, OTC, deductions, or dispute management roles.

• Exposure to process improvement, automation, or system enhancement initiatives .

ABOUT WK KELLOGG CO

At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder’s passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit www.wkkellogg.com.

THE FINER PRINT

The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

For US applicants:

Where required by state law and/or city ordinance, this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.

Let’s create gr-r-reat days,

WK Kellogg Co Recruitment

WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.