Job Information
Robert Half Customer Service Representative in Sand Springs, Oklahoma
Description
Job Title: Customer Service Representative
Location: Sand Springs (Tulsa), OK
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)
Pay: $24–$28/hour (DOE)
Job Type: Temp-to-Hire
Position Overview:
We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction.
Key Responsibilities:
Process and manage customer orders from entry through fulfillment, including order changes and updates
Confirm orders via phone, email, or EDI and communicate any changes promptly
Verify shipping, billing, pricing, and purchase order details for accuracy
Maintain and update customer records, including pricing, product details, and delivery instructions
Collaborate with internal teams and support sales staff to ensure smooth order fulfillment
Communicate effectively with customers regarding order status, issues, and resolutions
Audit purchase orders for accuracy, including pricing, quantities, and terms
Handle customer inquiries, complaints, and product returns in a timely and professional manner
Ensure compliance with company policies, safety standards, and regulatory requirements
Support team members with order intake and data entry as needed
Requirements
Qualifications:
2+ years of customer service or related experience
Experience in manufacturing or chemical distribution is a plus
Strong problem-solving skills and ability to work independently
Excellent communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
High attention to detail and commitment to accuracy
Proficient in Microsoft Office and experience with ERP/CRM systems
Team-oriented with a focus on delivering exceptional customer service
Ability to remain calm and professional during customer interactions
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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