Job Information
CTG Technical Dress Rehearsal Planning Lead in San Mateo, California
CTG is seeking to fill a Technical Dress Rehearsal (TDR) Planning Lead position for our client.
Location: San Mateo, CA (Remote)
Duration: 8 months
Duties:
Lead end-to-end planning, coordination, execution oversight, and validation of all Technical Dress Rehearsal (TDR) activities in preparation for Go Live across Ambulatory, Behavioral Health, and Home Health workflows and technical systems.
Develop and maintain the comprehensive TDR strategy and execution plan.
Define TDR scope across clinical and operational domains and establish rehearsal objectives aligned to Go Live success criteria.
Identify technical dependencies and sequencing across applications, infrastructure, integrations, and security domains.
Develop detailed run-of-show documentation, playbooks, scripts, and validation checklists.
Coordinate and execute multiple TDR cycles (e.g., infrastructure TDR, integrated TDR, command center TDR).
Serve as the central point of coordination between application teams, infrastructure teams, interface/integration teams, security and identity management, reporting/analytics, device deployment teams, clinical operations, revenue cycle, and vendor partners.
Facilitate planning sessions, readiness checkpoints, and cross-functional alignment meetings.
Ensure production environment readiness and validate user provisioning and role-based access controls.
Oversee validation of interface functionality, data exchange, printing and device workflows, and mobile/remote access (including Home Health requirements).
Validate scheduling, registration, check-in workflows, clinical documentation, order management, medication workflows, revenue cycle and charge capture processes.
Ensure compliance with Behavioral Health privacy and data segmentation requirements.
Validate downtime and recovery procedures and confirm rollback readiness.
Identify, document, and mitigate technical and operational risks; maintain TDR risk logs and issue tracking with defined SLAs.
Escalate high-risk issues to Program Leadership and conduct post-TDR debriefs and readiness assessments.
Validate command center workflows, including incident routing, triage, escalation procedures, staffing models, and contact trees.
Produce Go/No-Go readiness recommendations supported by KPI metrics.
Deliver executive-level readiness summaries and reporting, tracking metrics such as scenario completion rates, critical defect closure rates, interface success rates, user provisioning accuracy, and device readiness.
Required Skills:
Bachelor’s degree in Healthcare IT, Information Systems, Nursing Informatics, or related field (or equivalent experience).
7+ years in healthcare IT implementations.
3+ years in large-scale Dress Rehearsal leadership roles, ideally leading TDR planning for Behavioral Health and/or Ambulatory facilities.
Understanding of clinical, revenue cycle, operational workflows, and understanding of HL7 interfaces and integration engines.
Proven ability to lead cross-functional technical teams.
Preferred Qualifications :
- PMP or ITIL certification. Home Health mobile device deployment experience. Experience in high-acuity ambulatory or specialty clinics
Experience:
Demonstrated experience leading Technical Dress Rehearsals, integrated testing, or large-scale Go Live readiness efforts in healthcare IT environments.
Experience coordinating across technical, clinical, operational, and vendor teams.
Proven ability to manage complex dependencies and mitigate risk in multi-domain system implementations.
Experience supporting command center operations and cutover planning preferred.
Up to 6 days of onsite travel may be required.
Background in settings that prioritize behavioral health as a core component of patient care is strongly preferred.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at Emily.Drew@ctg.com . Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $115,000 to $134,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
About CTG
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.