Job Information
Honeywell HR Proj Mgmt Specialist II in San Luis Potosi, Mexico
This role is part of high visibility Digital HR Technology team which provides employee self-service capabilities as well as HR Service Delivery management. You will have to offer solution activities related to day-to-day operations and projects involving the strategic transformation of the HR function. You will influence change and own responsibility for prioritizing requests through Agile methodology and manage the stakeholder relationship for deployment of tech solutions.
The role will manage the initial tier as well for HR Tools such as the case of SNOW (CRM) and Oracle HCM used by HR Services to manage all its work.
Serves as key liaison with IT technical resources and customer from functional areas related to the HR Solution issues (ServiceNow HRSD, HCM or HR Direct).
Lead small systems enhancements and new functionality for HR Solutions (ServiceNow, HCM or HR Direct).
Deeply understanding of process to be able to work with customer and come up with BRD for HR Solution (ServiceNow, HCM or HR Direct) enhancements.
Queue management and process documentation
Ensure issues related to HR Solutions are closed within the planned Service level agreement.
Ability to propose or execute minor configuration changes in some of the HR systems
Ongoing system administration and enhancements
Initial troubleshooting analysis for HR systems
Regularly audits data to uncover data integrity issues and/or opportunities for process improvements - Creating and modifying dashboards and reports - Updating all training materials - Lead the testing efforts with customers and regional business analysts in support of all sprint releases - Develops ad-hoc reports and performs data analysis
You must have:
Bachelor’s degree (Engineering or abilities related)
Minimum of 2 years of experience leading process improvements
Service Now HRSD Agent Workspace or System Administration
Excellent business analytical, problem solving and organization skills
Global mindset - collaborates and works well with a diverse global team
Strong partnering skills: ability to work effectively in a global matrixed organization
Strong Leadership and global influencing skills
Good communication skills (spoken, written, & presentation)
Ability to facilitate user groups and drive decision making
Excellent critical thinking skills
Ability to conceptualize business needs and translate them into results
Excellent business analytical and problem-solving skills
Familiarity with service center business processes or HR Systems desired
Service Now knowledge related
We value:
Global mindset - collaborates and works well with a diverse global team
Strong partnering skills: ability to work effectively in a global matrixed organization
Strong Leadership and global influencing skills
Good communication skills (spoken, written, & presentation)
Ability to facilitate user groups and drive decision making
Excellent critical thinking skills
Ability to conceptualize business needs and translate them into results
Excellent business analytical and problem-solving skills
Familiarity with service center business processes or HR Systems desired
Service Now knowledge related
#LI-Hybrid
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.