Job Information
MSys Inc. Sr. PDM (Stores Technology) (Product Data management) - Hybrid in San Francisco, California
* Webcam interview; * Long term project Linkedin Must Hybrid - 4 Days Onsite (M-Th) ***
Job Description Duties
Develop business requirements for Store Systems enhancements, features and functionality
Serve as a liaison between Business and Technology teams to ensure solutions meet business expectations with high adoption and satisfaction rates
Attend project meetings and provide status reports to the business team
Facilitate troubleshooting and resolution of daily project issues
Educate Brand teams and Stakeholders on recommendations, guiding discussions to consensus and driving action items
Frequently interacts with customers, and/or functional peer group IC'S/managers, normally involving matters between department and other functional areas or internal customers
Develop high-level business requirements and detailed user stories
Recommend and facilitate cross-concept initiatives and features
Assists in definition and management of project scope and subsequent change requests
Assist in the definition and implementation of new processes as they relate to new features
Gather, track and report metrics and key performance indicators for new features and functionality
Educate the business team on new application and processes related to platform and feature enhancements and ensure the team is equipped and trained appropriately
Evaluate alternative operational efficiencies and business process change
Organize and Facilitate User Acceptance Testing
Track and report on issues and solutions and escalate when appropriate
Top Requirements (Must Haves)
5+ years of product management experience, within a retail-technology organization
Experience related to technology used within a brick and mortar retail store - POS (point of sale), Work Force Management or Any other technology software used within the Stores. Candidates do not need to have sat in a brick-and-mortar location, rather they has done product development and used the systems the stores use today.
Experience working with Stores Hardware, Infrastructure, Design, Network and other related system.
Understanding of retail to consumer flow and navigating the order flow between corporate systems and store software/hardware
Experience managing relationships with business stakeholders, gathering requirements and documenting those requirements in the form of user stories
Experience with Jira & Confluence, specifically authoring effective JIRA stories for functional requirements, detailed acceptance criteria and prioritization with delivery teams
Experience authoring test cases that are aligned with end user expectations. Submit data requests required to execute test cases and obtain end user sign off.
Drive functional backlog prioritization and lead various requirement discussions for product enhancements.
Effectively partner with Operations and technology delivery teams & QA teams through gathering detailed requirements, presenting the business value, documenting requirements in JIRA and Visio process flows.
Provide production level support for Operations and technology partners for operational go-live and ongoing deployment validation of new functionality.
Additional Information
Please see must-have requirements:
Strong retail background - Think Albertsons, Sephora, Walmart, Home Depot, etc.
Strong in stores technologies - Must explicitly state what stores technologies projects they worked on, what they actually did, and what the results were
This role is focusing on technologies used within a brick-and-mortar store POS (Point of Sale) systems
Work force Management systems
Strong Product Management experience
Requirements gathering
Working with stakeholders