Job Information
Taco Bell Shift Manager in San Diego, California
About the Job:
As a Shift Manager, you'll be the driving force behind our team-leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolve customer concerns, and ensure every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives and help shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.
The Day-to-Day:
Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs
Oversee team members' completion of Shift Excellence tasks and maintain clean, neat appearances
Ensure food safety, quality, and accuracy of orders
Resolve customer complaints promptly while maintaining positive customer relations
Provide regular feedback to the GM on team member performance
Offer ongoing, constructive, and positive feedback to team members
Actively participate in training team members
Handle conflicts constructively and work with the GM to achieve resolution
Assist the GM in screening team member candidates
Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor
Oversee proper product preparation, rotation, portioning, cooking, and holding times
Assist the GM with facility maintenance and ensure health and safety standards are always followed
Is This You?
1 year of restaurant/retail experience, with 3 months of shift lead experience preferred
Adheres to cash handling, security, inventory, and labor policies
Must be at least 18 years of age
Reliable and dependable transportation
Excellent communication, leadership, and organizational skills
Physical dexterity required (ability to move up to 45 lbs. from one area to another)
Strong attendance and punctuality
Ability to operate the cash register and make change for other cashiers
Basic math skills
Maintains customer satisfaction and adheres to health and safety standards
Promotes and champions Taco Bell's culture and values
Provides constructive feedback to team members
Executes shift duties accurately and efficiently
Promotes equity, inclusion, and belonging
Ensures teammates and customers enjoy a positive experience
Comfortable speaking, reading, and writing in English
Work Hard, Play Hard:
Competitive pay
Medical benefits
Discounts, swag, and... honestly, too many great benefits to name
Pay Rate: $21 per hour - $22 per hour