Job Information
Robert Half Order Processing Specialist in San Diego, California
Description
Order Processing Specialist
Robert Half is partnering with a growing organization in the healthcare and medical technology sector to identify an Order Processing Specialist. This temporary position plays a key role in supporting order management, electronic data interchange (EDI) processing, and customer communications while ensuring accurate invoicing and reporting.
The ideal candidate is detail-oriented, organized, and comfortable managing high volumes of order and customer service activity in a fast-paced environment.
Key Responsibilities:
Process and invoice customer orders through the company’s ERP system and track orders through completion
Support the onboarding and configuration of new trading partners and customers
Receive, review, and process EDI orders while ensuring accuracy and timeliness
Verify order information including product details, quantities, pricing, and order identification numbers
Maintain accurate order records and provide shipping confirmations to customers
Respond to customer service inquiries via phone and email regarding orders, shipments, and account questions
Provide order updates and communicate effectively with customers and internal teams
Assist with general order entry tasks regardless of the order source
Support sales teams by responding to incoming inquiries and assisting with order-related requests
Process product replacement requests as needed in coordination with internal teams
Prepare and maintain sales and operational reports on a daily, weekly, and monthly basis
Identify opportunities to recommend additional products or services when appropriate
Requirements
Qualifications:
Associate’s degree preferred or equivalent professional experience
Minimum 3 years of experience in customer service, order entry, or data processing
At least 1 year of experience working with EDI transactions or platforms
Experience with EDI solutions is highly desirable
Prior experience in healthcare, medical device, or regulated industries is a plus
Skills & Competencies:
Strong proficiency with Microsoft Office, particularly Excel, Outlook, and Word
Excellent written and verbal communication skills
Strong attention to detail with the ability to manage multiple priorities
Ability to work collaboratively and take direction from multiple stakeholders
Strong problem-solving abilities and adaptability in a dynamic work environment
Reliable, organized, and capable of meeting deadlines
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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