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Summary This position is located at the Unaccompanied Housing operation of Commander, Navy Region Southwest (CNRSW), Naval Base San Diego (NBSD), Morale. The purpose of this position is to provide laundry services to the unaccompanied housing operation. Responsibilities Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary. Sorts, washes, dries, folds, bundles, wraps, and issues linen in accordance with established instructions and/or as directed by the Leader/Supervisor. Operates commercial washers, dryers and ironing press; paying special attention to detail while working with the laundry to prevent staining, over-bleaching, or over-starching. Picks up and delivers laundry to various facilities. May be required to load, unload, attach/detach laundry chemicals as needed by hand or using carts, dollies, hand trucks, golf carts or similar lifting/carrying devices. Inventory laundry to detect missing and/or damaged items. Maintains inventory, records damages, and issues requests for replacement items to sustain par standards set by management. Reads and follows written directions from manufacturer and/or supervisor on the proper use of all equipment and chemicals. Cleans filters, equipment, and notifies supervisor of any malfunctions. Sweeps, mops, dust, and empties trash in order to maintain cleanliness of laundry facility and linen storage areas. Maintains documentation of work performed on a daily and monthly basis. Perform other related duties as assigned. Requirements Conditions of Employment Qualifications Able to apply general knowledge of processes, chemicals (including MSDS), and equipment associated with laundry services. Adherence to basic safety policies is required. Must be able to communicate clearly and effectively both verbally and in writing in English. Must possess basic math and reading skills. Education This position is not in a positive education series Additional Information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693