Job Information
Robert Half Bilingual Spanish Customer Service Specialist in San Diego, California
Description
Robert Half is working with a respected nonprofit organization seeking a Bilingual Spanish Customer Service Specialist to support their growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of an organization that makes a real difference in the community.
Schedule & Work Environment:
This position will start fully onsite to ensure hands-on training and team collaboration. After successfully completing the first 6 months, employees will transition to a hybrid schedule (3 days remote, 2 days onsite).
What You’ll Do:
Serve as a primary point of contact for clients via phone, email, and in-person interactions
Provide guidance, answer questions, and connect clients with appropriate services
Enter and update client information with a high level of accuracy
Coordinate with internal teams to resolve issues and ensure a smooth client experience
Uphold confidentiality standards when handling sensitive information
Requirements
What We’re Looking For:
Fluency in Spanish and English (required)
Background in customer service, call center, or community-based support roles
Strong communication skills with a client-first mindset
Ability to multitask and stay organized in a busy setting
Comfortable learning new systems and processes
•What Sets This Role Apart:
Join a mission-driven nonprofit making a meaningful impact
Gain valuable experience in a collaborative, team-oriented environment
Enjoy increased flexibility with a hybrid schedule (3 remote days / 2 onsite days after 6 months)
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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