Job Information
Veterans Affairs, Veterans Health Administration Education Technician in San Antonio, Texas
Summary This position is located in the Nursing Education Department for South Texas Veterans Healthcare System. The incumbent provides a wide variety of analytical management support and administrative duties to facilitate the success of the workforce educational mission of South Texas Veterans Health Care System. Responsibilities Performs difficult and responsible work along specific lines requiring training and experience and ability, to a considerable extent, to exercise independent judgment in reference to the boarding procedures and processes. Personnel processing activities such as administrative and programmatic responsibility for all nursing service. Plans, manages, and executes all administrative aspects of the Nursing training programs, Associated Health Trainee Programs, VA Learning Opportunity Residency (VALOR) program, Advanced Community Outreach Registered Nurses (ACORN) program and assures that position specific training is adequate, and that the process of VA appointment, orientation, performance, training requirements and separation are within regulations of VA, affiliates and accrediting agencies. Provides assistance, advice, support, training and conflict resolution as required. Plans, manages, and executes all aspects of the nursing affiliation agreement. Incumbent acts as the first line of contact with Nursing Affiliate institutions (i.e. University of Incarnate Word, University of Texas Health Science Center, Community Colleges), administrative, facilities, logistic and personnel entities to ensure appropriate support is provided and there is no interruption to clinical rotations. Advise and assist Deans/Directors of Schools of Nursing and their subordinates in the development and processing of TAAs/MOUs. Coordinates, researches, prepares and submits required reports to higher authority. Drafts all correspondence regarding TAA/MOUs and diverse nursing education programs and activities. Plans, manages, oversees and executes all aspects of the Nursing Service Orientation for the STVHCS, utilizing human, capital and contracted resources and assets to ensure successful accomplishment. Manages office files for Nursing Service educational and competency programs. Prepares and maintains active files, transfers files no longer active to inactive files storage. Ensures inactive files no longer required are processed in accordance with the appropriate records guidelines. Manages office equipment and supplies used by Clinical Staff Support Systems personnel. Submits electronic purchase order requests for new equipment/supplies via Decentralized Hospital Computer Program (DHCP) or Veterans Information Systems and technology Architecture (VistA) and tracks status until purchased items are received. Reviews applications with the Office of Hospital Education for the compliance with local, VISN and VHA Headquarters Office of Academic Affiliations policies and procedures. Identifies and recommends ways of eliminating, combining, simplifying, and /or improving procedures and processes. Provides information and assistance to organizations regarding affiliation agreements. Works closes with CN/E in managing affiliation agreements between academic institutions and ALM hospital. Coordinates with ACOS/E to identify which institutions wish to establish /maintain affiliation with ALM hospital and prepares memorandums/affiliation agreement documents. Requires skill in applying problem solving techniques and skill in communicating effectively both orally and in writing. Nursing Service's Talent Management System (TMS) administrator; demonstrates knowledge of and ability to use TMS; provides training to Nursing Service staff on the use of TMS. Tracks training for various training reports at regular intervals and on own initiative; and runs specific reports at automatic intervals such as BLS/ACLS, support staff requests for reports. Processes Nursing Service new employees into Veterans Information Systems and Technology Architecture (VistA) and builds appropriate individual TMS profiles. Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. Helps others learn; identifies training needs; provides constructive reinforcement; coaches others on how to perform tasks; acts as a mentor. Effectively expresses information to multiple audiences through clear, convincing oral and written communications; demonstrates logical thinking when describing facts and concepts, and shapes communications to meet the needs of a specific audience; actively listens to others and demonstrates understanding of their comments and/or questions. Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. Telework: Ad-hoc Telework only Virtual: This is not a virtual position. Position Description/PD#: Education Technician/PD00453O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/30/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: operating computer software programs (such as MS Word, Excel, Outlook, Explorer, Teams) while demonstrating strong written and verbal communication skills to teach employees using audio/visual equipment effectively in a classroom environment so as to maximize learning experiences; carrying out limited projects involving the use of specialized, complicated techniques, and requiring analyses and developing preliminary or final conclusions; demonstrated skill in library and Internet research; communicate effectively the complex and often technical information to clinical and administrative support staff members. You will be rated on the following Competencies for this position: Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Reasoning Self-Management Teamwork Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.