Job Information
Training Rehabilitation & Development Institute Business Development Manager in San Antonio, Texas
Description
Primary Duties & Responsibilities
Market Intelligence & Opportunity Identification
Conduct ongoing market research to assess commercial pricing, competitors, labor requirements, and service demand.
Monitor trends in commercial facilities management, fleet services, food services, and construction support.
Identify bundled and integrated service opportunities (e.g., janitorial, pressure washing, and grounds maintenance) aligned with TRDI’s capabilities.
Commercial Business Development & Prospecting
Identify, qualify, and pursue new private‑sector commercial opportunities consistent with TRDI’s service offerings.
Build and actively manage a commercial sales pipeline across facilities services, maintenance, fleet, food services, and construction.
Establish and cultivate relationships with key commercial stakeholders, including:
Property managers and owners
Commercial facility operators
Construction firms and developers
Retail, industrial, and logistics customers
Commercial vendors and subcontractors
Sales Lifecycle Management
Lead the full commercial sales cycle from initial prospecting through contract award.
Conduct site walks, service assessments, and client needs analysis.
Coordinate pricing strategies, negotiations, and contract close to ensure competitive and sustainable outcomes.
Proposal Development & Contract Structuring
Coordinate preparation of bid submissions, proposals, and statements of work.
Partner with Operations and Finance to validate:
Accurate labor and staffing estimates
Equipment and material readiness
Pricing models that support required margins and sustainability
Ensure proposals accurately reflect operational capabilities and client requirements.
Contract Transition & Start‑Up Support
Support smooth transitions from contract award to operational start‑up.
Coordinate handoff to Operations to confirm staffing, scheduling, and service readiness requirements are met.
Cross‑Functional Collaboration & Internal Alignment
Partner with Operations to confirm service feasibility, staffing models, and execution schedules.
Coordinate with Human Resources on workforce planning, onboarding timelines, and compliance considerations.
Work closely with executive leadership to align commercial growth initiatives with company strategy.
Client Relationship Management & Contract Growth
Maintain strong relationships with commercial clients to support renewals, retention, and long‑term partnerships.
Identify and pursue upsell and cross‑sell opportunities within existing contracts.
Address client concerns and service issues in coordination with operations leadership.
Reporting, Performance Tracking & Accountability
Maintain accurate CRM records, opportunity tracking, and revenue forecasts.
Provide regular reporting on:
Sales pipeline activity
Contract wins and losses
Revenue projections
Meet or exceed established commercial growth and revenue targets.
Qualifications & Requirements
Education & Experience
Bachelor’s degree in business, Marketing, Construction Management, or related field, or equivalent experience.
Minimum five (5) years of business development or commercial sales experience, preferably in one or more of the following:
Facilities services
Landscaping or grounds maintenance
Janitorial services
Fleet services
Food services
Construction or construction support
Proven success in securing commercial service contracts.
Skills & Capabilities
Strong negotiation, communication, and presentation skills.
Ability to manage multiple business development opportunities simultaneously.
Proficiency with CRM systems and Microsoft Office.
Experience selling labor‑intensive service contracts.
Knowledge of commercial pricing models, cost structures, and margins.
Experience conducting site walks and service assessments.
Familiarity with subcontractor coordination and vendor partnerships.
Experience supporting multi‑site commercial customers.
Ability to work effectively and communicate clearly with cross‑functional teams.
Ability to maintain confidentiality of sensitive information.
Ability to work on a flexible schedule as business needs require.
Possess and maintain a valid state‑issued driver’s license with an acceptable driving record.
Ability to successfully pass a background check and pre‑employment drug screening.
Compliance with TRDI’s Drug‑Free Workplace Policy.
Physical & Work Environment
Ability to conduct site visits, walk job locations, and attend client meetings.
Office‑based with frequent travel to commercial customer sites.
Position Classification, Travel & Expected Hours
Exempt, full‑time, on‑site position.
Work schedule may vary and include weekends.
Frequent local and regional travel is required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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