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Description

Job Summary

We are seeking a highly analytical and execution-oriented Senior Sales Operations Analyst to support revenue growth across New Business, Expansion, and Renewal motions. This role will partner directly with Sales Leadership, Finance, Marketing, and Sales Operations to drive pipeline visibility, forecast accuracy, compensation execution, and performance analytics. The ideal candidate is data-driven, detail-oriented, systems fluent, and thrives in a fast-paced, high accountability environment.

Essential Duties and Responsibilities

• Pipeline and Performance Analytics

• Own weekly and monthly reporting for pipeline, velocity, productivity, and key KPIs

• Develop standardized dashboards for leadership and board reporting

• Ensure pipeline integrity and stage hygiene

• Analyze conversion rates by segment, territory, and revenue motion

• Track leading indicators of pipeline creation

• Forecasting and Revenue Insights:

• Support forecast process and rollups

• Analyze forecast risk and upside by deal and rep

• Identify trends impacting revenue attainment

• Build and maintain revenue calendars

• Partner with Finance on bookings and revenue reconciliation

• Compensation and Productivity Analytics:

• Support sales compensation plan modeling and reporting

• Validate attainment calculations

• Track quota distribution and coverage models

• Measure rep productivity

• Identify performance gaps and recommend corrective actions

• Systems and Process Optimization:

• Maintain CRM data integrity (Microsoft Dynamics 365)

• Improve reporting automation and data flows

• Support territory design and account segmentation

• Strategic Projects

• Support GTM planning and headcount modeling

• Assist in annual operating planning

• Analyze pricing, discounting, and deal structure trends

• Deliver ad hoc analyses for senior leadership

• Prepare board-level reporting materials

• Other duties as assigned

   

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Travel Requirements

Travel Requirements: Less than 25%

Education

Minimum:

4 Year/Bachelor's Degree in Business, Marketing, Sales, or a related field preferred

Experience

Minimum Years of Experience:

• 2 years Sales Operations, Revenue Operations, FPandA, or similar analytical role

Knowledge, Skills, and Abilities

• Analytical rigor

• Attention to detail

• Executive communication

• Ownership mindset

• Process discipline

• Cross-functional collaboration

• Strong Excel skills (advanced formulas, pivot tables, modeling)

• Experience building dashboards (Power BI, Tableau, Looker, etc.)

• CRM experience (Dynamics, Salesforce, HubSpot)

• Strong quantitative and problem-solving skills

• Ability to translate data into actionable insights

• Experience supporting multi-motion revenue models (New, Expansion, Renewal)

• Experience in SaaS or services environment

• Exposure to compensation modeling

• Experience preparing executive or board-level reporting

   

Working Conditions and Physical Requirements

• Ability to sit and/or stand at a desk and work with a computer for extended periods of time.

• Reliable and predictable attendance.

   

Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the inform ation in strictest confidence.

Apply today! www.sorenson.com/company/careers/

Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

Company Summary

Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.

ur Vision...To provide... For full info follow application link.