Job Information
Humana Senior Learning Design Professional in Salt Lake City, Utah
Become a part of our caring community and help us put health first
The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Learning Design Professional is responsible for analyzing learning needs, collaborating with subject matter experts, and developing instructional materials that support both new hires and current associates. Key duties include designing and developing course content, storyboards, scripts, manuals, and performance support materials. The role applies instructional design best practices to create engaging and effective learning experiences using various delivery methods (instructor-led, e-learning, virtual, blended, etc.).
Primary responsibilities:
Analyze and organize course content, ensuring materials are current and relevant.
Uses consultative skills to commit projects and conduct needs analysis with clients to determine applicable learning solution.
Design and develop targeted learning solutions based on audience needs.
Select and sequence appropriate learning activities and media to achieve objectives.
Validate and incorporate input from subject matter experts and operational partners.
Evaluate the effectiveness of learning solutions using performance data and business metrics.
Prepare facilitator resources and/or lead train-the-trainer sessions for successful implementation.
Provide ongoing support to trainers and subject matter experts.
Communicate timelines and progress to stakeholders.
Address curriculum and content feedback to continuously improve training programs.
Use your skills to make an impact
Required Qualifications
Bachelor's degree in Business, Education, Communication, or related field
Minimum of 5 years of experience developing curriculum content, eLearning programs and virtual learning solutions
Strong knowledge of Articulate Storyline/Rise, Photoshop, Audition, and/or Camtasia
Prior experience working in a consumer centric company supporting the learning function or related function
Strong verbal and written communication skills
Strong organizational skills with ability to manage multiple priorities
Strong knowledge of eLearning standards and Adult Learning Theory
Strong attention to detail and analytical skills
Flexibility navigating change in a fast-paced environment
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.
Work experience in a health care and/or Insurance setting
Proficient project management skills
5+ years in contact center learning and development for Fortune top 100 organization
Experience developing and managing courses in an LMS
Additional Information
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$71,100 - $97,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 03-30-2026
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.