OneMain Financial Jobs

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.

As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative exible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.

ABOUT THE JOB:

The Field Service Manager (FSM) manages all delivery, field repair and service, installations and returns for all locations within a Market or Markets. The Field Service Manager is responsible for driving Market delivery and installation margins by maximizing internal resources, identifying any constraints, and achieving key performance metrics such as customer satisfaction, on-time delivery, service, fleet readiness and returns. Success will be accomplished through value driven execution that fully complies with WillScot (WS) policies and all relevant laws and regulations. The Field Service Manager will maintain excellent service standards, respond efficiently to customer inquiries, and strive for high customer satisfaction.

WHAT YOU'LL BE DOING:

Environment, Health and Safety

• Conducts business in compliance with all Environmental Health and Safety Policies.

• Conducts periodic safety meetings and maintains safety documents and logs.

• Manages employee health and safety through Safety Save, training, observations, and regularly scheduled assessments.

• Ensures operating standards are trained, communicated, and maintained.

   

Operations

• Provides direct and indirect managerial oversight to branch operational employees to include, as applicable:

• Dispatchers / Transportation Coordinators

• Productions Supervisors

• Drivers

• Field Service Techs

• Set Up Crews

• Branch Coordinator

• This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.

• Manages delivery and installation profit margin

• Responsible for reporting and documentation related to Market delivery and installation

• This position may require field visits, ride-alongs and customer inspections

• Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate.

• Manages, schedules and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets

• Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan

• Coordinates fleet readiness with branch partners to meet customer demand within assigned Market(s).

• Reviews and receives purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit

• Coordinate employees, or vendors and contractors for timely completion of complex installation and removal

• Ensure drivers document damages at retrieval and return

• Monitors and documents DVIR and... For full info follow application link.

   

WillScot Mobile Mini is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. WillSc ot Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.