Job Information
University of Utah Go Learn Program Coordinator in Salt Lake City, Utah
Details
Open Date 03/17/2026
Requisition Number PRN44503B
Job Title Coordinator, Administrative Program
Working Title Go Learn Program Coordinator
Career Progression Track D
Track Level
FLSA Code Administrative
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
A flexible schedule is important. Work hours are generally between 8:00am-5:00pm, Monday – Friday. Night and weekend work is needed intermittently for events, trips, meetings, and emergency support while trips are out on location. Domestic and international travel throughout the year is expected. This position is expected to build relationships with clients, faculty trip leaders, and members of the community.
HYBRID WORK OPPORTUNITY : Employees must reside in the state of Utah, but will have the opportunity to work a hybrid schedule of in-person and remote work.
VP Area Academic Affairs
Department 02203 - Youth & Personal Enrichment
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $45,000 - $54,000
Close Date 06/17/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary
Go Learn connects curious adults to immersive, faculty-led travel experiences around the world. Housed within University Connected Learning at the University of Utah, Go Learn programs combine academic depth, cultural exploration, and community building. Our travelers value thoughtful planning, clear communication, and a high level of care before, during, and after each program. We believe travel is a powerful form of lifelong learning and work as a close-knit team to create meaningful, well-supported experiences.
The Go Learn Program Coordinator supports the planning, execution, and evaluation of faculty-led educational travel programs offered through Go Learn. This role provides detailed administrative, logistical, and customer service support to travelers, faculty trip leaders, and staff, ensuring programs run smoothly from early planning through post-trip follow-up. The Coordinator works closely with the Go Learn Director and Program Manager and contributes to the continuous improvement of systems, communication, and participant experience.
We anticipate hosting first-round interviews the week of April 27th, in person. We anticipate a start date of May 15. The hiring committee is led by Christine Baczek, Senior Director of Personal Enrichment Programs.
Responsibilities
Trip & Program Coordination
Assist with the development and scheduling of trip itineraries in collaboration with the Director and Program Manager.
Coordinate logistics with hotels, airlines, museums, restaurants, transportation providers, and other vendors.
Arrange insurance, waivers, agreements, and collect required travel documentation from participants.
Prepare participant materials, pre-departure packets, and post-trip surveys.
Provide on-location support for Go Learn trips as needed, including domestic and international trave l.
Traveler, Faculty & Customer Support
Serve as a primary point of contact for travelers, responding to inquiries via phone and email with professionalism and care.
Communicate regularly with participants through updates, reminders, and touchpoint emails.
Support faculty trip leaders with travel logistics, documentation, and expense processes.
Administrative & Financial Support
Manage participant data in the registration system and maintain accurate records.
Create and submit requests, expenses, and reimbursements in Concur on behalf of faculty as directed.
Make department purchases and manage PCard reallocations and monthly reconciliation.
Coordinate payments, payment plans, and collection of required forms and signatures via DocuSign.
Team Collaboration & Continuous Improvement
Participate in regular team meetings and contribute to discussions around process improvements and traveler experience.
Collaborate with colleagues across University Connected Learning to support shared goals and coverage.
Assist with special projects and other duties as assigned.
DISCLAIMER
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Bachelor’s degree in a related field or equivalency (one year of education can be substituted for two years of related work experience), plus one year of directly related experience
Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Strong organizational and communication skills
Experience in customer service
Familiarity with adult education or community programming
Ability to work independently and manage multiple priorities
Availability for evening and weekend work
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the:University of Utah Non‑Discrimination page.
Online reports may be submitted athttps://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As perUniversity of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.