Job Information
KPS Global, LLC Field Service Tech in Salt Lake City, Utah
KPS Global® is the largest provider of insulated panel systems for custom walk-ins to the convenience store, supermarket and warehouse club markets. We also manufacture custom enclosures for controlled environments for the scientific and industrial markets.
Setting the industry standard for more than 75 years, with knowledgeable experts who work with customers to develop custom cold storage solutions for a wide range of industries including food retail, industrial and scientific markets.
KPSG is headquartered in Fort Worth, Texas with five manufacturing locations in Fort Worth, TX; Piney Flats, TN; Conyers, GA, San Dimas, CA and Goodyear, AZ.
KPS Global believes in people who drive positive change. We value outstanding people who are deeply committed to providing innovative, high-quality service to customers from coast to coast. As a member of the KPSG team, you will be part of an exciting and modern company culture where you will enjoy professional growth and benefit from an environment where creativity, innovation and hard work are rewarded.
KPS Global is a privately held company, owned by the Viessmann Generations Group, with more than 850 employees.
KPS Global is looking for a traveling Maintenance Field Service Technician to join our Aftermarket Services department. The Maintenance Field Service Tech provides technical service and warranty repair assistance for walk-in coolers and freezers and plays a big part in KPS Global’s ability to offer excellent service to customers.
KPSG is growing rapidly, and we need people in several locations throughout the country to support our customer base. The greatest need for our Maintenance Field Service Techs are located in Indiana, along the east coast, and in Arizona and Nevada.
Required Skills
Required Skills:
Performing and assisting with warranty repair service of walk-in coolers and freezers
Communicating with customers in the field
Taking emergency customer calls
Ensuring a safe working environment
Taking field measurements and photos for inside sales to use for quoting projects and repairs
Promoting products and services in the field
Required Experience
Required Experience:
High School Diploma
1 – 3 years of industry experience; 2 – 3 years of field experience preferred
Working knowledge of laptop, smart phone, small hand and electronic tools
Advanced carpentry skills and basic knowledge of refrigeration systems, including troubleshooting skills
Ability to professionally communicate with customers and effectively capture requirements
Must be able to lift up to 50 lbs.
Must be comfortable standing, climbing, and walking for the majority of the time on-site
Must be comfortable walking in air-conditioned and non air-conditioned areas
The ideal candidate will have experience in carpentry, electrical, and refrigeration.
Travel up to 100% required
80% of travel is within driving distance
20% of travel you will fly to customer locations
Company truck is provided
Travel card is provided